X10 Khaolak

Great friendly staff Modern facilities and a very nice beach We stayed at two other hotels in Khao Lak and we found them better in price and value. X10 just felt empty and lacked a good vibe. We booked it for the water park and it was quite dull. Same with the kids club. Even though the staff was super friendly. It is quite off from the stores and restaurants so it cost you at least 400 bat to leave and come back from the hotel by car. Anyway, there is nothing wrong with this place really it just wasn’t our favorite.

This hotel is high class in every Way. You notice already at the reception when checking in that this is a luxury hotel. You are welcomed at the check-In area with a cold drink and a refreshing towel while being seated by friendly staff and facing a large number of service minded staff ready to check you in. We had a 2 room suite in the beach wing. Great modern, yet timeless interior. The interior really makes the difference from most other hotels we have experienced in Thailand and really makes you able just to stay in the room and relax if needed. Besides the great interior there are a lot of small interior details that tells that this is more than just a standard hotel. In the outside area there are multiple pools (5) - one has a large water slide and another is reserved for adults only (+16) and a few more pools In between. Free popcorn and soda for the kids every day from 3-5 pm and free barista-like coffee all day for the adults are also small details that makes a difference. Great food in the restaurant and very friendly and service minded staff. This hotel is highly recommended.

Fantastic!! Nice hotel, friendly staff, nice beach and lots of activities for kids proposed.

Brilliant hotel....the cleanest and friendliest place. Great cor families .

Nice new family hotel. The kids enjoyed with many activities and many free offers such as free soft drink and popcorn for kids in the afternoon, free coffee and water 24 hrs. The only thing need to improve is bakery for breakfast; bread is so dry, pastries are not so good. We will go back again. Thank you

Stayed in Jan '18 - 2 adults, 3 kids from 3-8 years old. Took a Kids Room which had a very large kids annex with a bunk bed. Annex was so large we easily shifted the sofa bed in the main room into the kids room so all kids slept together. Hotel is new and grounds are fantastic. Guests mainly German/Scandi background but all food selections at breakfast buffet and restaurants cater to all tastes. X10 is a level up in style to its sister hotel Sunwing Kamala which we've also stayed at and had a fantastic time previously. Sunwing Kamala is 95% families vs. X10 60% and the rest mainly older couples. Enough staff speak sufficient English to get by and all staff are extremely friendly. Hotel's is right next to beach so you can switch between pool/beach all day. 5 minte walk to Khao Lak main shopping street , which is about 1km long once you get there. Lots of shops, resturants, markets etc. Short taxi rode to Biang Niang markets and all its restaurants too. Overall a great family holiday.

Celebrating a family occasion with all our family and grandchildren. Great hotel for children and the adults alike lived up to all of our expectations,. Excellent value for the money. A special mention should be made of all of the staff who made our celebration so special and full of smiles

We could not fault anything during our 8 day stay. The facilities, staff and food were all amazing! The resort is a great size for our children to have some free rein and explore between the waterslide pool and the pool our room was connected to. We stayed in a swim up family room in the beach wing and I highly recommend this location and the room layout was perfect for us. 2 bedrooms separated by a door, the kids had bunks, bean bags and tv and their favourite was turndown service Oreos and milk every night. Beach was great, clean. Resort is only a 10 minute walk into Khao Lak where there are many great, cheap restaurants to eat at. We would gladly return to this resort again

Clean towels. Numerous pools. Good kids pools. Nice food.

There are alot of thought in this place, little things that make your stay comfortable, but it totally lacks charm. It’s easy to clean, but the rooms feel empty. The balcony was sad and we didn’t sit there once. We have two small children and also had a problem with the opening hours of the restauarant, that opens 12 for lunch and 18 for dinner.