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Arbour Hotel and Residence

9.2/10 Wonderful
(382 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite. Change of towels is available on request.

Nearby attractions

Located in Pattaya, Arbour Hotel and Residence is in the city center. Pattaya Beach Road and Walking Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pattaya Beach and Jomtien Beach. Mini-Golf Pattaya and Mini Siam are also worth visiting.

Popular amenities

Family friendly

Kitchenette
Microwave
Mini-fridge
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 poolside bar and 1 bar
2 restaurants and 2 coffee shops
24-hour room service
Buffet breakfast available for a fee daily 6:00 am–10:00 am: thb 300 for adults and thb 300 for children
Coffee/tea in common area(s)
Free daily reception

Spa

2 treatment rooms
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage - thai
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Spa open daily

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height electrical outlets in bathroom
Roll-in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible path to elevator

Things to do

Full-service spa
Outdoor pool
Sauna
Spa tub

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Lockers available
Reception hall

More

Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
Romance packages available
Tv in lobby

Nearest Airport

Airplane
Suvarnabhumi Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Arbour Hotel and Residence
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Arbour Hotel and Residence

Latest reviews (2)

G

Garry

13 Nov 2023 - 5 Dec 2023
reviewed on expedia

5 out of 5 stars

Nice hotel helpful staff Poll area not suitable for children too many steps and ups & downs
H

Hope

6 Feb 2023 - 9 Feb 2023
reviewed on wotif

2 out of 5 stars

The property selection was not a wide variety. The young ladies who assisted with breakfast did not understand English very well. My daughter and I ordered one omelette each received the omelets and five minutes later two more were brought to the table. The omelette was raw inside and the bacon undercooked. There is a stove top but nothing to cook with. The hotel does not have face towels if you are use to washing your face with a towel. There was one young man whom I cannot remember his name, but he was the best employee The Arbour has. He always tried to resolve any issues a guest had. He served us our welcome drink and assisted my family when we checked out early. This was the only time my family was happy upon checking out and moving to another hotel. We stayed one of three nights and moved. Unfortunately, I was informed that I would not receive a partial refund, that didn’t make me happy especially since the hotel was not up to standard. One other thing the bed was very firm. Ages of travelers 75, 58, 54, and 32. I do not recommend booking on Expedia if you completely loose all your money.
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