Cross Vibe Sukhumvit Hotel

Check-in was easy and smooth. Right after checkout the hotel emailed me a survey of our stay. I shared a couple of inconvenient issues and the hotel apologized. I appreciate the hotel for reaching out for their customer’s feedback. I would definitely recommend the hotel for family stays but make sure to get the bigger rooms. Also request for extra towels at check-in since the norm for most low to mid priced hotels in Asia is two sets of towels per room no matter how many guests are staying in the room. Hotels.com upgraded me because of my upper tier status. Most of the staff is friendly and nice except for the desk manager. The location near the On Nut BTS train station and the Lotus Tesco mall is very convenient. Also there are four 7-11 convenience stores and massage salons nearby. One improvement I would recommend is to fix the self service washing machines in the laundry room. The washing machine is pre-set to warm and normal wash only. I wish that I was given the opportunity to select delicate and cold water wash cycle or some other modes to wash my clothes. Otherwise, we would consider re-booking at Cross Vibe when we come back to Bangkok again.