STAY Hotel Bangkok

First of all when we checked in the staff didnt seem to be aware of this booking even after giving him my name and email. It took awhile to find my booking. Secondly we requested for an extra pillow for 3 of us in family room but only 1 was given and we were not informed beforehand that they can't accomodate to our request. Thirdly, bathroom floor drain got choked the drain is not working well. First night was ok but for second night it got choked. Fourth, Hotel floor was not cleaned properly as our white socks have the floor dirt all sticked to it, the rest was okay by sight. Checkout time the male was polite n helpful but the lobby was so hot and even the restaurant too. Have to request for aircon to be switched on when we ordered some drinks before setting off for airport. Lack of bedroom slippers is also one of the reason why I don't give 5 stars as our socks were all with dirt walking on the floor. Overall its okay an average hotel. Ask me if I would book again maybe yes maybe no. If really book again hope things could be improved. 🙂