Formosan Naruwan Hotel & Resort Taitung

Deluxe Family Room was good size for family of 4. Although room was a little dated, it was clean and very comfortable. My complaints: 1 - I had to wait 15 minutes to check-in (only 2 people working on check-in desk and other members was too busy doing admin work instead of assisting their colleagues). 2 - Only buffet restaurant was opened in the evening and had no choice but to take Taxi to town for some food. (Only have 7-11 next to Hotel) 3 - Breakfast was limited and the flies hovering above the food was off putting. 4 - The staff working in the cafe area was not interested in wiping down any tables even though everybody can clearing see that there is drink spillage.

We had an amazing 3-night stay at this wonderful hotel. Our toddler (2.5 yr) absolutely LOVED the children's pool and water slide in the spa area. The various children's play areas were also nice, although it was a little annoying that one of them (the one by the bar) was only open in the afternoon. The staff that spoke English (at least one in each shift, usually more) were all very helpful and welcoming. One even brought two cups of Roselle tea to our room when I expressed sadness that the free tea in the lobby was empty. The extra space of the "4 twin bed, 2 bedroom" room was really nice, allowing room to play and toddler could sleep in a separate room. At the time of booking, that room was only slightly more expensive than the much smaller "2 queen beds in 1 bedroom" room. The beds were also very comfortable. My one complaint is the food. The dinner food is outrageously expensive (so we never ate there). The breakfast buffet has a large selection of both western and asian style food. However, very little of the food, other than the steamed/boiled vegetables and cut up fruit, was vegan friendly, and nothing (apart from the sauces at the self-boil station) had vegan/vegetarian labels. It would be very easy for the hotel to be more accommodating by adding some vegan bread and label it, as well as perhaps some vegan granola/cereals (which could be eaten with the excellent soy or almond milk). (Vegan = no animal products; no meat, no milk, no eggs, no honey, etc.)

We stayed here for 2 nights with our kids and the hotel was great. Delicious breakfast, friendly reception, beautiful hall and very spacious room. We enjoyed our time here. oh, especially there's table tennis and bar there so we also enjoyed out night time. Thank you very much.

Very nice hotel for family and business stay. A bit off from city center but cabs are easy to take there. Friendly staff and very helpful with any issues. Can highly recommend