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The Sun Hot Spring & Resort

5 star hotel
8.4/10 Very Good
(146 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

2 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room, and concierge services are onsite. Housekeeping is not available.

Nearby attractions

The Sun Hot Spring & Resort is located in Beitun District, a neighborhood in Taichung, and is in the suburbs. The area's natural beauty can be seen at Taichung Folklore Park and Moncoeur, while National Museum of Natural Science and Taichung Cultural and Creative Industries Park are cultural highlights. Lihpao Land and Painted Animation Lane are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Baby bath
Free cribs/infant beds
Playground

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants
Self-serve breakfast available for a fee daily 7:00 am–11:00 am: twd 440 for adults and twd 275 for children

Spa

Hot springs/mineral springs
Massages
Sauna
Spa open daily

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Luggage storage
No housekeeping
Tour/ticket assistance

Accessibility

Bathroom emergency pull cord
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Karaoke
Playground

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Gift shop/newsstand
Library

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for The Sun Hot Spring & Resort
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about The Sun Hot Spring & Resort

Latest reviews (3)

S

Simon

11 Feb 2019 - 13 Feb 2019
reviewed on hcom

5 out of 5 stars

Customer service was great even before arrival. I contacted via email to request an infant crib (cot) a few days before arrival. And customer service responded positively within 24 hours. Upon arrival, check in was smooth and the usual great customer service attitude. They even offered infant bathing bucket and bottle sterilizer. And they are all well provided when we opened the hotel room. Room was spacious enough and fantastic hot spring inside the bathroom. The only down side was the lack of chairs. The only seating was the bench at the bed. The only surprise was the fire drill during the day. The alarm was extremely loud and scared the infant horribly.
s

sui fai

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Overall great for family, awesome public out door and in door hot spring areas, private spa and massage service also available, great asian and western restaurants. Gym and kids area need to he improved.
D

Daniel

Invalid Date - Invalid Date
reviewed on hcom

1 out of 5 stars

This is my worst experience with any hot-spring . Hotel keeps asking for me to pay for the my child while I made the booking for 3 including my son. I ended up waiting for them to contact Hotel.com for hours. While they admitted this is the booking mistake, I still didn't get any service for my son during the whole stay.
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