Hotel Grimsel Passhöhe

A renovated hotel, located in an amazing area on earth. Pure nature. The service is excellent, the place is clean. The only thing was that we didnt know the rooms we reserved had only a very large bed in it. Its a room for 6 persons, in one long, big bed and absolutely nothing else in the room- no closet, no shelf, no fridge and not even a small lamp for the dark nights. We don’t regret at all, and it was a unique experience with the kids, but just a few more items- it would make a great difference. Amazing place!

We booked a room in the annex which for me means a bit simpler and smaller to a better price. The reality was that it was a construction zone with wires hanging from the wall, no fire alarms and no heating. Completely terrible stay and nothing remotely like the pictures. When confronted to see if we could switch room they said that they don't care about the fire alarms and the condition of the room is not finalized but "they had a rough winter" and needed to rent them out and no option for another room. They offered to cancel it for free which would mean me and the family would sleep in the car in close to minus degrees since we arrived in the evening and no chance to search for a proper place. In the morning we woke with the sunrise since they hadn't put in curtains of any kind. After the morning shower we got to dry ourselves with wet towles from the day before since of course the towel drier didn't work/wasn't connected and the room temperature, ~15 degrees celsius, wasn't enough to dry them. When paying we pointed out our disappointment again and they offered a cheap souvenir pocket knife from the counter as compensation somehow thinking we would like to remember this stay....