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Hôtel des Patients

3 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(909 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Hôtel des Patients offers spacious family rooms and is conveniently located near a metro station, making it easy to explore the city. Families will appreciate the large rooms, amazing breakfast buffet with many choices, and the incredibly clean and comfortable environment. While some guests are patients or families of patients, reviews suggest this doesn't detract from the overall experience for other visitors. The hotel also benefits from easy parking and helpful staff.

Guest highlights

The spacious rooms and bathrooms.
The amazing breakfast buffet with lots of choices.
The convenient location near the metro station.
The helpful and friendly staff.

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and concierge services.

Nearby attractions

Located in Lausanne, Hôtel des Patients is in the city center and near a metro station. Ouchy Port and Lutry Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit AQUATIS Aquarium-Vivarium and Olympic Museum.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available daily 6:30 am–10 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Library

More

Smoke-free property

Nearest Airport

Airplane
Aeroport Geneve-Cointrin
52 km from this hotel
map

Reviews that mention...

Family Reviews

for Hôtel des Patients
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

79%

4 star reviews

14%

3 star reviews

7%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hôtel des Patients

Showing 1 - 10 of 14 reviews

Latest reviews (14)

H

Hilary

30 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Rooms are super large. We are a family of 4. Had lots of room to move about. Had a great view of the city.
C

Craig

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

It is a hotel where some of the guests are people who are either being discharged from the hospital, or are mothers of new born babies, will be staying before they go home. This was not an issue, and it appears they are in a different part of the building from other hotel guests. The hotel is extremely clean and comfortable though because of this. Our room was big and bright, and the staff were amazing. Parking was easy and right on location, breakfast was excellent, and it's a very short walk to the subway station.
A

Alena Laura

10 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean hotel! We got the big room for a family of four. Nice huge wrap-around balcony with plants. Didn’t mind not having aircondition (early June) because the room felt cool enough with the centralized fan. Huge bathroom. Amazing breakfast! Steps away from metro. Friendly staff! Exceeded expecations.
L

Lisa

17 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

This is an amazing place to stay with large well designed rooms and we had a wonderful balcony. We were warmly greeted by Gaetan, the man at the front desk, and he made our stay extra nice : ). He is a wealth of information and very helpful. Parking is easy and connected to the hotel. The breakfast was the best we had so far on this trip. Lots of choices for all diets. This is a hospital hotel for people who want family to stay close by or for those new mommies who want to rest a few more days. You may see some cute newborns at breakfast! Don't hesitate to stay here!
R

Richard

15 Sept 2023 - 17 Sept 2023
reviewed on hcom

5 out of 5 stars

I didn’t realize it was attached to a hospital until we saw a newborn being pushed down a hall. The hotel is very clean and modern. It’s quite a ways from the train station and we chose to walk. Bad decision because it’s all uphill. We learned real fast about the metro. So convenient. Great breakfast! Spacious room and bathroom.
K

Kalpesh

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

Amazing place to stay with family.
L

Laurence

2 Aug 2023 - 3 Aug 2023
reviewed on wotif

4 out of 5 stars

I stayed here for a night with my two young children whilst travelling. The room was very big and perfect for us, very clean and modern. The only thing missing was a mini fridge (to store snacks for my youngest and some milk for tea). The reception team were very nice and helpful. Breakfast was included and it was alright, perhaps a little small for everyone to get around with their trays and food/drinks but it met our needs perfectly. Location close to metro was ideal and easy to get to the lake for a quick visit before continuing our journey.
I

Isabel

31 Jul 2023 - 2 Aug 2023
reviewed on wotif

5 out of 5 stars

Comfort and restaurant service were great. The children's corner at the reception was also useful! The view from the window over the town is very nice. Definitely a place to stay!
S

Sebastiano

21 Jul 2023 - 22 Jul 2023
reviewed on hcom

5 out of 5 stars

Very good hotel, great family room (we, family of four) and great courtesy at reception despite not being able to connect my UK number to their complimentary wi-fi.
M

Molly

31 May 2023 - 1 Jun 2023
reviewed on wotif

3 out of 5 stars

This hotel was…unexpected. We didn’t realize it was an actual patient hotel. As in there was a guy wired up for his EEG in the lobby. Folks at check in were lovely. Very clean; some might even say sterile. Definitely smelled like a hospital so that could be triggering for some. No air conditioning. We had a fan and left a window open. It was fine for late May but I could see it being quite hot in the summer months. The location was good. We walked everywhere but public transportation access is close by. The breakfast buffet was good but again, the hospital vibe was strong. Folks with IV ports and bandages, and women who just gave birth with their newborns all share space at the pastry station with the tourists. Again, odd. Would I stay here again? No. Will my friends and I laugh about accidentally staying in a hospital for the next year? Yes.
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