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Hôtel des Patients

3 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(858 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and concierge services.

Nearby attractions

Located in Lausanne, Hôtel des Patients is in the city center and near a metro station. Ouchy Port and Lutry Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit AQUATIS Aquarium-Vivarium and Olympic Museum.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available daily 6:30 am–10 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Library

More

Smoke-free property

Nearest Airport

Airplane
Aeroport Geneve-Cointrin
52 km from this hotel
map

Reviews that mention...

Family Reviews

for Hôtel des Patients
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

18%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hôtel des Patients

Showing 1 - 10 of 11 reviews

Latest reviews (11)

L

Lisa

17 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

This is an amazing place to stay with large well designed rooms and we had a wonderful balcony. We were warmly greeted by Gaetan, the man at the front desk, and he made our stay extra nice : ). He is a wealth of information and very helpful. Parking is easy and connected to the hotel. The breakfast was the best we had so far on this trip. Lots of choices for all diets. This is a hospital hotel for people who want family to stay close by or for those new mommies who want to rest a few more days. You may see some cute newborns at breakfast! Don't hesitate to stay here!
R

Richard

15 Sept 2023 - 17 Sept 2023
reviewed on hcom

5 out of 5 stars

I didn’t realize it was attached to a hospital until we saw a newborn being pushed down a hall. The hotel is very clean and modern. It’s quite a ways from the train station and we chose to walk. Bad decision because it’s all uphill. We learned real fast about the metro. So convenient. Great breakfast! Spacious room and bathroom.
K

Kalpesh

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

Amazing place to stay with family.
L

Laurence

2 Aug 2023 - 3 Aug 2023
reviewed on wotif

4 out of 5 stars

I stayed here for a night with my two young children whilst travelling. The room was very big and perfect for us, very clean and modern. The only thing missing was a mini fridge (to store snacks for my youngest and some milk for tea). The reception team were very nice and helpful. Breakfast was included and it was alright, perhaps a little small for everyone to get around with their trays and food/drinks but it met our needs perfectly. Location close to metro was ideal and easy to get to the lake for a quick visit before continuing our journey.
I

Isabel

31 Jul 2023 - 2 Aug 2023
reviewed on wotif

5 out of 5 stars

Comfort and restaurant service were great. The children's corner at the reception was also useful! The view from the window over the town is very nice. Definitely a place to stay!
S

Sebastiano

21 Jul 2023 - 22 Jul 2023
reviewed on hcom

5 out of 5 stars

Very good hotel, great family room (we, family of four) and great courtesy at reception despite not being able to connect my UK number to their complimentary wi-fi.
M

Molly

31 May 2023 - 1 Jun 2023
reviewed on wotif

3 out of 5 stars

This hotel was…unexpected. We didn’t realize it was an actual patient hotel. As in there was a guy wired up for his EEG in the lobby. Folks at check in were lovely. Very clean; some might even say sterile. Definitely smelled like a hospital so that could be triggering for some. No air conditioning. We had a fan and left a window open. It was fine for late May but I could see it being quite hot in the summer months. The location was good. We walked everywhere but public transportation access is close by. The breakfast buffet was good but again, the hospital vibe was strong. Folks with IV ports and bandages, and women who just gave birth with their newborns all share space at the pastry station with the tourists. Again, odd. Would I stay here again? No. Will my friends and I laugh about accidentally staying in a hospital for the next year? Yes.
M

Mary

28 Apr 2023 - 29 Apr 2023
reviewed on wotif

5 out of 5 stars

The rooms are extremely clean and incredibly spacious. There were huge windows with jaw dropping views of the mountains and the lake. It is very conveniently located near a metro stop that goes right into town and to the train station. The included buffet breakfast was amazing. Many of the guests are there to be close to patients at the connecting hospital, but there were non-hospital guests like us, too. We saw several new moms with their newborns in the dining room having breakfast with their families. Very sweet! I would definitely go back here on my next visit to Lausanne!
P

Paul

9 Sept 2022 - 12 Sept 2022
reviewed on wotif

4 out of 5 stars

The room was great, and very spacious. However, the front desk people were very unfriendly and refuse to give us extra pillows. Also, to log in to Wi-Fi, you have to go down to the front desk, very strange system. Also, the hotel is connected with a hospital. At the breakfast room there were people with oxygen tanks, newborn babies, people with head wounds, etc. very odd to see while in a hotel.
J

Jean-Michel

1 Sept 2022 - 2 Sept 2022
reviewed on hcom

5 out of 5 stars

Spacious family room, well equipped, and very clean. Brand new spacious bathroom. Good breakfast. Very conveniently located close to the Metro line.
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