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Swiss Diamond Hotel & SPA

5 star hotel
9/10 Excellent
(408 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features 2 restaurants, an indoor pool, and a health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and free train station pick-up. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Nearby attractions

Located in Vico Morcote, Swiss Diamond Hotel & SPA is next to a golf course and on a lake. Travelers eager for a bit of culture can stop by LAC Lugano Arte e Cultura, while those wishing to experience the area's natural beauty can explore Lake Lugano and Monte San Salvatore. Don't miss out on a visit to Swissminiatur. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

In-room child care (surcharge)
Indoor pool
Laundry facilities
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
2 restaurants
Free buffet breakfast available daily 7:00 am–10:30 am
Room service available

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
Fitness center
Indoor pool
Sauna
Seasonal outdoor pool
Spa services
Steam room

Outdoor

Garden
Rooftop terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Couples dining
Designated smoking areas
Fireplace in lobby
Romance packages available
Tv in lobby

Nearest Airports

Airplane
Milano Malpensa Airport
38 km from this hotel
Milano Linate Airport
60 km from this hotel
Il Caravaggio International Airport
67 km from this hotel
map

Reviews that mention...

Family Reviews

for Swiss Diamond Hotel & SPA
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Swiss Diamond Hotel & SPA

Latest reviews (3)

A

Amr M

9 Jul 2022 - 11 Jul 2022
reviewed on expedia

1 out of 5 stars

I waited a few days to review this, but in the end when Expedia nor the hotel did anything it’s time to talk. I booked 4 rooms for a vacation with parents, 2 siblings, and kids, parents tested positive to Covid upon arrival and I proved the tests to hotel and Expedia from a verified lab , we occupied only 2 rooms and ended up with one! Due to no connected rooms available connected or on the safe floor. however no one cared and I was charged over 2400 euros for 2 rooms out of 4 due to no show! Tried my best and receptionist Antonella promised to try her best with no promises and Expedia still said apologies hotel refused any kind of refund! As a family we took safety in this fake 5 star hotel and kept parents away for public safety and hotel and Expedia could care less!! First night I asked for insect repellent cause I had a bee and insects on every corner in the suite, plus room service after 10-11pm is only hand made dry meats and cheese! A 5 star should be 24/7 room service! Horrible experience, horrible hotel and management. Besides staff/employees being super nice and should work in a true 5 star hotel, this property shouldn’t even be a four star one! friendliest staff in a horrible hotel management and staff. I hope my word goes out to everyone. I hope hotel updates room, property, and location before posting photos, and I hope Expedia review more and more situations. After this summer I’m done with this website. Blaming on others is such an easy thing.
O

Oliver

16 Jun 2022 - 18 Jun 2022
reviewed on expedia

4 out of 5 stars

The staff were friendly and attentive, outdoor areas were very well managed and perfect for relaxing. Bed room was clean and the bed very comfortable. the only issue were the bathroom and this was the only area where the hotel let themselves down. We had a small baby so the bath tub was very important. The taps were not fixed in place and as such the water became tainted with the rust, dirt opened up by the silicon having been consumed. The maintenance came straight away to check and they arranged for it to be clean, but for the price we paid i would have expected this to have been checked before we checked in, also the sink on the right did not drain as it should, minor points but at 5* I expect these to be taken care of before we arrive,
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

The hotel has big rooms if u have a big family but it is too far away from lugano .
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