b_smart hotel Widnau

This is quite decent hotel in a quiet yet secluded area of a small town. The food, ambiance and service in the adjacent restaurant were great. The fully digital check in worked very well. However, in case of any complications, there is no WiFi connection available in the lobby. For anyone using a non European smartphone via WiFi (to avoid expensive Swiss data roaming), there is no way to get in touch with a local support if any urgent issues arise with the check in. Our more concerning experience is around safety/security (or lack of). During our dinner at the hotel restaurant, we were bullied by two (possibly intoxicated) men who scared us and brought our children to tears. We felt unprotected in this zero staff hotel. The restaurant was practically empty, the only other person there was the waitress. What is one to do in the case of danger? Not a family oriented/friendly place.

Room was very nice , junior suite, drinks in the room were free. Quality room , nothing is missing. Traveling family of four