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Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(225 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Enjoy direct access to the slopes and an outdoor pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa during the winter, and return in the summer for a round at the hotel's golf course.

Nearby attractions

Located in Ennetbuergen, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is near the airport and on a lake. Lucerne Arts Museum and KKL Lucerne are cultural highlights, and some of the area's activities can be experienced at Stansstad Ferry Terminal and Lucerne Ferry Terminal. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.

Popular amenities

Family friendly

2 indoor pools
Babysitting (surcharge)
Children's pool
Cribs/infant beds (surcharge)
Free children's club
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
12 restaurants and 1 coffee shop/cafe
24-hour room service
Free buffet breakfast

Spa

Body scrubs
Body treatments
Body wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage - prenatal
Massage - sports
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf clubs
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski-in/ski-out access
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

2 indoor pools
2 indoor tennis courts
2 spa tubs
24-hour health club
9 holes of golf
Children's pool
Full-service spa
Golf driving range
Ice skating
Outdoor pool
Outdoor tennis court
Playground
Sauna
Shopping
Steam room
Tennis

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Designated smoking areas
Fireplace in lobby
Renovated entire property - august 2017
Tv in lobby

Nearest Airports

Airplane
Zurich Airport
53 km from this hotel
EuroAirport Basel-Mulhouse-Freiburg
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Latest reviews (3)

T

Tanya

23 Sept 2024 - 24 Sept 2024
reviewed on hcom

5 out of 5 stars

It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
J

Jung

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

5 out of 5 stars

This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
P

Po-Han

2 Jul 2023 - 6 Jul 2023
reviewed on expedia

3 out of 5 stars

Room is great, but for a family room, there's only one toilet, one shower room, not suitable for the need of family. Also the curtain is broken on the first day, we reported, but never get it fixed. The other problem is that the restautrant always attracts flies, bugs when serving food/drinks.
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