NH Valencia Center

We are family of three and stayed in the hotel for 3 nights as part of our Spain trip. Location: Decent location, Turia park is close but otherwise just a couple of restaurants and nothing else. Most of the neighborhood was closed and deserted. Room: It was a bit old, for some reason the room felt hot, and calustrophobic even when kept thermostat at 15 Deg C. Hotel overall: it's a bit old building, staff is a bit odd and rude, any requests made was a 'No' e.g. Hotel has a policy of not warming any food, with a small kid it's bit challenging, asked for an iron box and next day it was gone. Breakfast was decent. Overall stay was not comfortable, we stayed in NH collection Euro building in Madrid right before this and that was an exceptional stay so made me wonder how the same brand could have such a different experience.

Our stay with family was really good the staff couldnt do enough for us

We waited 1 hour to be checked in and we only have one day in Barcelona. The room was not ready when it was time for check in. The apartment is ok (but not like pictures). When we arrived at the apartment 2 doors does not lock - can only be pushed shut but not locked as they are broken. Weird that 2 doors are broken at the same time and have not been fixed. Feels very uncomfortable being in a big, foreign city with a child in an apartment without being able to lock 2 doors. Spoke to the staff who would speak to management about what could be done (this was at 16:00) -it is now 21:00 and we have not heard a sound from them… Would NOT recommend this place!

The staff made this a great stay. Great location for walking into the centre and accessing the zoo. Room lacked tea and coffee facilities and some signs of old water damage on the flooring; otherwise very comfortable. They were able to provide a travel cot and bedding for out infant.