NH Campo Cartagena

The check in was very efficient. Our room was disappointing. The laminate flooring in the lounge area of our junior suite had lifted very badly which was a hazard when walking to the bathroom at night time. We assume water had seeped underneath at some stage. It should be replaced as someone will get injured due to this. There was also an issue with water leaking under the shower screen on to the bathroom floor, another hazard! Our request for the iron & ironing board could not be met as it was apparently locked in another guests room for which they had no access?? We had to go out for dinner without ironing our clothes and on our return around 11pm one of the staff brought it to our room then. Surely a hotel of this size should keep in more than 1? We were not comfortable walking from the town of Cartagena to our hotel at night time, especially walking through the park which is located next to the hotel. There appeared to be quite a number of drink/drug addicts frequenting this area. We would probably choose the other NH hotel nearer to the port area on any other visits.

We were actually booked into the other NH Hotel in Cartagena but there was a maintenance issue with our room. They forwarded us on to the NH at the harbour where we were given a junior suite for the same price we