Hotel Único Madrid - Small Luxury Hotels

The location is wonderful, right in the middle of a high-end shopping district. The hotel has great amenities and the staff went out of their way to make the stay perfect. The bathroom was gorgeous...we stayed in a junior suite. The breakfast was remarkable. A lovely, full-blown spread in a beautiful indoor/outdoor space. The only reason I didn't give it 5 stars is because the bed was way too firm. It must be a common complaint because they immediately offered a pillow-top that housekeeping put on. But I understand they will be getting new beds this month--Aug 2019--so that may not be an issue anymore. The other thing was only slanted ceiling windows in the suite...no side windows...which I prefer. But they do have some rooms with regular side wall windows. Because they are partners with the Principal Hotel, they have a van which we got to take advantage of on one occasion. And again, the staff went out of their way to make the stay right...we changed rooms twice! It's a smaller boutique hotel, not a grand hotel, but again...great location.

We visited as a family for 3 days around Christmas time. We had a fantastic time in Madrid. The hotel is great. The rooms are large, very well appointed, with lot's of light and quiet. The common rooms of the hotel are very comfortable, never very busy, and great for a short burst of work (if needed). The staff is remarkably helpful and always with a smile. The gym is at the basement -- very functional, but not crowded. The hotel is situated in the Salamanca area, a great part of the city, with many shops, restaurants, cafes in close walking distance; and the museums in 15min walk away. The hotel is on a quiet street, so it is not affected by the activity one block away. Overall a great experience, both as a family and as a couple.

Rooms are micro unless you are in a junior suite. Service is not where it should be.