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Petit Palace Santa Bárbara

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Petit Palace Santa Bárbara is a well-located hotel, great for families. Many guests appreciate the spacious rooms, which can comfortably accommodate families of four, five, or even six. The hotel is praised for its helpful and friendly staff, who go above and beyond to assist guests, such as providing early check-in, late bag storage and even packing a picnic lunch for early departures. The hotel is also conveniently located near a metro station and within walking distance of restaurants and shops. While some guests mention noise from nearby establishments, the overall experience is positive for many families.

Guest highlights

The helpful and friendly staff who go above and beyond to assist guests
Spacious rooms that comfortably fit families of various sizes
Convenient location near a metro station and many restaurants and shops

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, conference space, and free use of bicycles are onsite.

Nearby attractions

Petit Palace Santa Bárbara is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Museum of Romanticism and National Library are cultural highlights, and some of the area's notable landmarks include Church of Santa Barbara of the Salesas Reales and Plaza de Colon. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabeu Stadium. Guests love the hotel's convenience to public transportation: Alonso Martinez Station is just steps away and Chueca Station is 6 minutes by foot.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 7:00 am–10:30 am on weekdays and 8:00 am–11:00 am on weekends: eur 17 for adults and eur 9 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Things to do

Free bicycle rentals

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Petit Palace Santa Bárbara
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Petit Palace Santa Bárbara

Latest reviews (9)

D

David

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

Great for our family. Enjoyed the breakfast
H

Harkirat

21 Nov 2023 - 25 Nov 2023
reviewed on expedia

3 out of 5 stars

Average property, not recommended for traveling with families
L

Leslie

22 Nov 2023 - 23 Nov 2023
reviewed on expedia

5 out of 5 stars

The room was great. My family lived the shower. The only complaint we had was the TV was not a smart TV with Netflix, Amazon, Disney, etc. and we couldn’t get the AC to work. Since we couldn’t turn the AC on, we slept with the window open and it was somewhat loud outside. Other than that, we really enjoyed the hotel. The staff was also very nice!
D

Daniel

17 Jun 2023 - 18 Jun 2023
reviewed on expedia

5 out of 5 stars

The staff were excellent. We arrived early and had t store our bags. We were out when the room was ready and they automatically moved all our bags to the room. We had to leave early the next morning and they packed us a picnic lunch to take with us. The property is in a very nice, walkable neighborhood. We were a family of four and had a queen bed and two singles.
C

Corina

25 Aug 2022 - 26 Aug 2022
reviewed on orbitz

5 out of 5 stars

Room worked well for our family of 5
S

Sandra

8 Apr 2022 - 14 Apr 2022
reviewed on orbitz

4 out of 5 stars

Pros- The staff was extremely nice and helpful. Everyone at the front desk spoke English and was happy to help with any questions we had. The location of the hotel is very convenient. The Metro station is feet from the entrance of the hotel. There are lots of restaurants and stores within easy walking distance. You can walk to Gran Via in less than 15 minutes. The room was large and the bunkbeds are great for kids. Cons- The bathroom was the worst part of the room. There was no shower door just a glass pane and it was impossible to not end up with a puddle on the floor. There was no fan or window in the bathroom which meant that everything ended up being wet and took forever to dry after using the shower. The mattresses were pretty hard and the pillows were more for looks than any comfort. The worst part over all though was that the restaurants right outside of the hotel were very, very loud. Loud music, yelling, sirens etc until about three in the morning every night we were there- even during the week- which made it extremely hard to sleep.
T

Tom

9 Apr 2022 - 11 Apr 2022
reviewed on orbitz

5 out of 5 stars

Really great to find a hotel that can fit our family of 6 in one room!
D

DMcCauley

20 Feb 2019 - 22 Feb 2019
reviewed on travelocity

5 out of 5 stars

This boutique hotel is lovely.... Great location and character which is why we came back a second time. Room 309 is awesome for a family of four with two balconies overlooking Plaza Santa Barbara and a giant bathroom. The restaurant has a great breakfast buffet with tasty and ample healthy choices. In the evening, the restaurant has really delicious tapas like mini plates. The crew Joam, Alex and Jose are really nice/friendly hosts and accommodating and very sensitive to allergy issues. The menu is color coded for all allergens for families that may have allergy issues. Overall a great stay -- we would love to come back again....
J

Jill

19 Jun 2018 - 21 Jun 2018
reviewed on travelocity

5 out of 5 stars

Really enjoyed our stay there. Very convenient location. Good sized family room.
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