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Chantel
2 Sept 2024 - 6 Sept 2024
reviewed on hcom
5 out of 5 stars
This is our second time staying here. It was lovely. Always clean from top to bottom. Great food. Lively environment. Great for kids as it always offered entertainment. Approx 7 min walk to train station. Indoor pool was closed this time ( I assume it is closed in summer time.) when we came last time it was in October and if I’m honest, the indoor pool needed a good deep clean and new grouting.
Absolutely all the staff including the cleaning staff and cooks were lovely. Can’t wait to return.
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Kathryn P
3 Jul 2024 - 7 Jul 2024
reviewed on hcom
5 out of 5 stars
Honestly, I would stay here again and again. Everything was simply delightful. I had two kids in tow, 4 and 7, and they didn’t want to leave. The amount of activities and entertainment for them is insane! There’s always something going on, something to do. This allows for parental relaxation as well.
We stayed in the family room, and it was absolutely perfect. Just recently renovated, and super clean. The pool view was super nice, as we could watch the nightly entertainment on our balcony, after the kids were in bed.
We did half board, and I thought it was perfect. It allowed for us to go out and have lunch elsewhere if we wanted, but could also buy lunch on site, which was super reasonable. The drinks are super reasonably priced as well.
On our day of departure, we were allowed to leave our luggage in a secure room, and could use all amenities until we left.
I honestly have zero complaints.
Would visit again and again!!
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David
22 Jun 2024 - 3 Jul 2024
reviewed on hcom
4 out of 5 stars
Very good family hotel. Waterpark is very good albeit some loungers around it would help parents. The entertainment staff are brilliant with adults and kids. Food was good. Beds weren’t the most comfortable and that would be my only criticism. Would definitely go back.
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Angel
26 May 2024 - 29 May 2024
reviewed on expedia
3 out of 5 stars
Just had a 5 day stay @ this hotel. I rarely leave hotel reviews but as a wheelchair user, it was a very difficult experience. Lift doors small, room layout bad.
Pros:- location, clean, nice resources & entertainment 4 families, several pools, water park, bar areas are nice.
Cons:- Reception staff. 2 standout staff members were Kelli and Charlotte (both Brits). I am a wheelchair user which was explained a week & few days before arrival. We are a family of 4 (2 adults & 2 kids) from London & they don’t have accessible rooms for 4, only for 2 or 3. Meaning, a wheelchair user cannot come on holiday with their family! The room & hotel is wheelchair unfriendly. With wheelchair in the room, it was way 2 small for 4. Even when wheelchair was folded, room felt claustrophobic. I had requested a change of room in advance prior to check in was told this will be complied with. When I requested this on check in, I was asked for an extra €60 per night! I paid it initially, then changed my mind having to fork out so much extra for something I was told prior to arrival, would be made available to me. Especially as I paid the rate of £280 half board per night 4 a small room. Room so small, that 1 of the single beds for children, was right under the tv meaning no tv in the evenings cos it was too loud. Food in bars better than restaurant food. We spent over £250 on bar food/drinks alone cos restaurant food wasn’t enjoyable 4 us. And 1 child cut her finger on very sharp bathroom door
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Nikko
14 May 2024 - 17 May 2024
reviewed on expedia
5 out of 5 stars
Great place! we chose this as it was close to the suburban train, about a 15-20 min. walk from Calella / Pineda De Mar stations and was also beachfront. the hotel was pretty cheap on the days we went and included breakfast buffet, but it was during the weekdays which was a factor. Can add additional all inclusive for lunch, dinner and bars as well! (though I believe you have to stay for a min.5 nights) Had 4 water areas: 2 outside pools, 1 waterpark (5 slides and kids unit), and 1 indoors. Really clean, all around. most likely will have a nice view whichever room you stay , as it faces either the ocean or mountains. had many recreational activities for both kids and adults throughout the day. Also we didn't expect to there to be daily night shows which were surprisingly very entertaining and enjoyable, and different each night, all of which were very talented! the towns were very walkable with many local shops for souvies. if you don't have the all inclusive, there are also many places to dine out, in town or by the beach which were great! there are also unique local transit options such as a trainshuttle for the kids. Beach is right across from the hotel, though the sand is abit coarse and hurts the feet, but it's still a beautiful beach! overall fantastic spot, highly recommend!
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philippe
23 Jul 2021 - 6 Aug 2021
reviewed on hcom
4 out of 5 stars
Very good hotel in July, too many people in August.
The animations and the shows during the evening are incredible.
Every night very good artists.
Excellent option for families with children.
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Julien
12 Aug 2020 - 13 Aug 2020
reviewed on hcom
4 out of 5 stars
Very nice hotel with nice pools and games for the kids some activities but not a lot. Which is very close by breakfast buffet can be improved. I don’t know what happened at check-in but it took 45 minutes. They should not charge for the use of safety posit box this is not good for the image of Spain and tourism. Even if it says parking included it has very limited space so be ready to park outside.
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zebrazeb
19 Jul 2019 - 24 Jul 2019
reviewed on expedia
5 out of 5 stars
this place is amazing....across the street from the Sea, and a huge NEW waterpark beyond the hotel. several pools to choose from. lots of entertainment. great family resort. probably would not choose this for a couples only place.
A
10 Aug 2019 - 17 Aug 2019
reviewed on hcom
4 out of 5 stars
Was thinking of the room a little small at first day arrival but the very friendly staffs with excellent services, foods and facilities would cover it. I particularly love the Aquarobic in the morning and the life guards keep a close eye to every kid. Beach just 5 mins walk away. Foods and evening entertainments are amazing too. Highly recommended.
A
27 Jul 2019 - 3 Aug 2019
reviewed on hcom
4 out of 5 stars
Great family holiday