Hotel Fonda Europa

Property had a unique, old meets new style about it, and there was enough space for my toddler and I to be comfortable. We arrive very late because of flight delays, and were then stuck at the station because there were no taxis. The hotel couldn't call one for us & so I was trying to call myself & taxi companies just hung up on us. In the end, the police who were monitoring a rowdy group nearby gave us a lift to the hotel. My toddler and I were exhausted, so getting to our room at 1am and finding it had a horrific stench of blocked plumbing/drainage that pervaded the bathroom and flowed into the rest of the room, wasn't ideal. It stank to the extent that even out clothes picked up the smell the next morning. The towels had the same stench too. I raised it with reception and asked that they come and smell it first hand, and the guy agreed it was horrendous, but we still had to spend the night in there. I couldn't sleep despite being super tired because it really was bad. No offer of a different room, no discount to our room rate, nothing. No tea or coffee in the room or any other refreshments, and the coffee machine from the breakfast room on the floor right below was SOOO LOUD it sounded like a pneumatic drill early in the morning. It was super loud, enough to wake you up with a fright.