Barceló Tenerife

Recently stayed at this hotel for 4 days celebrating a special birthday as a girls holiday and overall we were impressed, the facilities that we visited frequently (pool and bar!) were indeed 5* including being spoilt with some impressive live singing and dancers during the day. Victoria was absolutely amazing and could not have done enough for us, thank you Victoria. The al a carte restaurant was amazing and the staff were indeed 5*, as well as the cocktail & coffee making We couldn’t fault the location with it only being 15mins away from the airport and little further away from Los Christianos & Playa Da Américas We did come across some negatives, the rooms were big and spacious but the service let us down, the tea/coffee station was not refilled on a daily basis even after we asked reception. We ordered an iron which took 4 phone calls and still didn’t arrive after 50mins. The hotel boasts about being 5* but we found all the bars closed at 12am, even though it was advertised 2:30am We were on a girls holiday and were told to keep the noise down on several occasions, given our trip was out of school holidays there was little risk of disturbing children. Probably the most disturbing experience was the courtesy room, where we could shower and change after check out, being 5* we expected basic amenities, such as towels, which were not provided, the smell and basis hygiene of the area was quite disturbing.

Booking here was a mistake - this resort caters to millennials with children and is not particularly friendly to late career adults. No dining that wasn’t an IKEA style buffet. Happily, it was a short stay enroute to another destination. We won’t be back - tourists are generally unwelcome here in our experience.

in the evening shows mainly for children.

Really good hotel with good food and lots of pools. It felt safe and quiet for my family. It wasn't crowded, but there were plenty of other families there. The staff were very nice and happy to help with any query. It was very easy to rent a car thanks to reception and get around, parking at the hotel was free too. I found out on arrival there are multiple levels of all inclusive (AI, AI and Royal), honestly the AI level was plenty enough for us, no shortage of food and drinks for the family. The only reasons not to give it 5 stars are the kids clubs were only really suited to my younger daughter (age 5) and there wasn't much there for my older daughter (age 10). There are no onsite self serve laundry facilities, but found a laundrette nearby. Overall it was a really good hotel and would go again.

We stayed at the hotel with my adult daughter. We were looking for a quiet and safe place and the hotel was exactly that. The staff was very helpful and tried to accommodate all our needs. The hotel itself is really nice although it would benefit from easier access signage to certain areas. We were constantly lost inside the building and felt like we walked miles in a maze before finding places. There was a wide variety of food. We had a half board with breakfast and dinner, however no drinks included with it, not even water or a coffee . We rented a car and the hotel provided us with free parking which was great. Pools were great, many to choose from. Good entertainment in the evenings for children and adults. Overall we had a great time staying at the resort and would recommend it to everyone who’s interested in more relaxing and peaceful holiday.

Hotel was a base while we visited family. While there we couldn’t ask for more. Location of the hotel is quite isolated, ok for an able bodied person. Not so easy if you are in a wheelchair.