LABRANDA Hotel Playa Bonita

We love the staff as everyone was so lovely and nice. The room was spacious for a family but it needs a bit of renovation to meet the 4 stars. The bathroom as well was old and the door was damaged from the water. The food was good with a lot of variety. For Christmas and New Year’s Even there was a special dinner that we enjoyed.

Cockroaches in the room on two occasions even on a top floor. Restaurant is like a school canteen, queues for food, the same type of food for a week. All inclusive drinks taste not good. Entertainment is Ok for both kids and adults. Not far from the beach.

We just checked out of this hotel this morning. Overall I would say we will not return, having been coming to Gran Canaria for 12+ years and trying new hotels. It was not worth the nearly 300 euro we paid for 2 nights. The hotel itself is definitely not 4 stars. Our room was in building 1 on the ground floor, and has a smell of sewage 80% of the time. When we checked in, there were dead bugs on the floor. The toilet lock is broken off, and the back door is hard to open and close, looks like it is damaged. The food was ok, pretty typical for all inclusive, nothing was delicious from the food. It was pretty bland. There was not a great selection of food for children. The worst thing about the hotel is the sunbed situation. When we checked in I was happy to see a sunbed policy, whereby you cannot leave your towel on a bed and leave for more than 60 minutes or it will be removed. This however, was not in effect. On Saturday we went to breakfast at 8 am and 95% of the beds had towels on. When we were ready to go to the pool at around 10am, there were no beds left, however all of the beds were still empty but with towels on them. There were no beds left, and a pregnant lady gave up her bed to a lady in a wheelchair. When I asked for a bed a kind worker got us two which were positioned at the back which was fine. The staff seemed very hard working and happy to help you with anything. Any staff members I talked to were friendly and kind