Abora Catarina by Lopesan Hotels

The hotel is very much geared up for families; vast hotel, good sized pool areas (plus slides etc for the kids) and generally enough sun loungers (inevitably with some putting towels on beds before breakfast, to reserve them). The hotel is clean, bright and modern and the room was airy and spacious with comfortable beds and aircon. Food was ok - being an all inclusive in a four star, there was the inevitable feeding frenzy, "canteen" feel about it. Plenty of big vats of various foods under hot light bulbs keeping everything warm! Lots of options to suit most palates and breakfast was good and plentiful. There's a self-serve counter with burgers/chips/hotdogs by the pool during the day, but it wasn't great quality. Evening meals were uninspiring; mainly beige food like chips, pasta and trays full of overcooked casserole-type food and tinned/frozen veg. The coffee was from an instant machine and the drinks included - Amstel beer and wine on tap and a soft drinks fountain were fine for us. I would say they are trying to cater to everyone obviously, but it made meals quite boring and samey after a few days. The area is built up with accommodation of similar style and is close to the weird and wonderful Cita shopping centre! Full of duty free shops, clothes, tourist tat, restaurants, bars and an interesting array of "adult" establishments in the basement! Hotel is a short walk to the sand dunes and beaches of Maspalomas and Playa del Ingles and close to public transport links.

Hotel is nice. Amazing location right on the dunes. Food provision and pools are excellent and the staff were great. Lots of the rooms overlook the entertainment area which make it very noisy until 10.30pm but the hotel were good about moving us to a quieter room. A few things need updating a little, the decor is a bit tired in places and a few broken sunbeds etc but on the whole it was a great place for a family holiday.

Be aware it is a very family oriented hotel! Adults-only is only one floor. All inclusive trip but everything seemed a bit watered down. Buffet was good, lots of options and selections but everything tasted bland, like it was watered down. Service was nice and pool area was nice. Still, clean and a good location, close to the dunes.

Bed were great. Everything clean. The kids pool was cold and the main pool heated. Not so kid friendly though. The staff refused my 6 year old boy entry to the buffet, but allowed drunk adults to have glass by the pool.

staff friendly and helpful. good variety of food meals in an all inclusive package. hotel very clean and room however bathroom shower very poor state for a 4star. chip floor, water leaking outside the shower on the floor and out the room door. only to notice many other people have the same issue as we notice their room doors was leaking water from the shower to the carpet outside the passage. cocktails were crap. too sweet not worth it. sofa on our floor looked to be thrown out was disgusting. house keeping responded very efficiently to our request. there was no delay. balcony with a view was great. easy reach to exterior transport services and beach. lots of kids so maybe if you want no kids better to come here. swimming pool not that huge despite having several pools but majority cater for kids.

Busy hotel with a small pool and limited facilities. There is no hot pool available in winter. If your flight is in the evening, you can't use the all-inclusive facilities after check-out. There is no towel service at the main pool; you have to go to the busy main reception to request a towel, which takes 20 minutes. Limited food options for vegetarians; all main dishes include meat, and the choices for vegetarians remain the same every day. The snack bar offers a limited selection, with options like burgers, sausages, and nuggets available all day. Good points; Animations and kids' parties were excellent, and the cleaning service was good.

Positive notes; good enough buffet, closeness to the dunes and the sea, good kids pool area (too cold to use though :( ) Negative; arrogant service at the reception. ”Can you clean our room? Yes. Why? 😂”, and other strange conflict seeking comments, never really had that in Spain ever before. Hotel is getting old, all tech is dated and you can feel it in the walls For a small fee, you can consider this hotel for a 3 star minus minus experience, dont expect it to be anything vlose to Riu Palace, Lopesan Baobab or similar

Pools and water slides were great, unfortunately not heated, so meant adults didn't want to spend too long in, but children didn't seem to mind. All inclusive was good, but pls list ingredients or have vegetarian or no nuts signs by foods Reception staff were great, especially on last day when my airport transfer didn't turn up!

Great family resort most suitable for people with young children. If you want quiet need to request a room furthest from pool area. This does entail a long walk to main reception and dining areas. Food at buffet was adequate and met expectations for an all-inclusive 4-star hotel. The coffee and tea from the machine was terrible. Additional charges for a decent cup of coffee at the bar or to activate the in-room safe was not acceptable, something we have not encountered in similar properties Two nights of entertainment were of a high standard and one night below standard. Would not recommend this hotel for people without children.

This all-inclusive hotel is fabulous for families, not ideal for adults or a romantic get-away. Rooms are very spacious, well-equipped and nicely decorated. Service was very friendly. The location is very good for walking to the Masapalomas Dunes and Yumbo Shopping Centre. The food was decent and there was quite a good selection, though not always served hot. The shower had very low water pressure and changed from very hot to cold but maybe because my room was on the 5th floor (that's one way to conserve water!) There were so many families and noisy children running around the dining room that it was difficult to have a conversation. At the pool, it was impossible to find an empty chaise unless you left towels there early in the morning. Our biggest complaint were the unexpected extra charges. Never in our very well-travelled lives, have we been asked to pay for the use of the room safe - 2 EUR per day. The coffee in the dining room was undrinkable, whichever one you chose in the machine, and for "real" coffee at the bar, there was a charge. (So instead we went to cafes outside the resort). The mixed cocktails were ridiculously sweet and also undrinkable. Wines on tap were not good and all other drinks were considered premium, including cava, for an extra cost. Overall, I recommend it for families with young kids. They will love the kids' club, pools, playground and shows in the evenings.