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Mediterranean Palace

5 star hotel
10/10 Exceptional
(1 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Spend the day on Mediterranean Palace's beach or relax by one of the resort's 2 outdoor swimming pools.

Nearby attractions

Located in Arona, Mediterranean Palace is near the airport and on the beach. El Puertito and Medieval Adventure at Castillo San Miguel are local landmarks, and travelers looking to shop may want to visit Siam Mall and Centro Comercial San Eugenio. Traveling with kids? Consider Siam Park and Camel Park. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room child care (surcharge)
Laundry facilities
Playground
Refrigerator (on request)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 outdoor pools
Aerobics classes
Arcade/game room
Beach club (surcharge)
Bicycle rentals
Billiards/pool table
Children's pool
Fitness center
Lifeguards on site
Pilates classes
Playground
Sauna
Scooter/moped rentals
Shopping
Tennis
Yoga classes

Outdoor

Beachfront location
Lifeguards on site
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Tenerife South Airport
15 km from this hotel
Tenerife North Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for Mediterranean Palace
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Mediterranean Palace

Latest reviews (3)

Z

Zoltan

15 Aug 2022 - 22 Aug 2022
reviewed on expedia

5 out of 5 stars

Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
S

Sylvia

23 Aug 2022 - 31 Aug 2022
reviewed on expedia

1 out of 5 stars

My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
S

Sarah

29 Feb 2020 - 5 Mar 2020
reviewed on expedia

3 out of 5 stars

It was ok, staff were great especially the reception team. I had to change rooms because of the noise from the street, this was dealt with really efficient even though it was 1am. The new room was a connecting one with a baby next door. Rooms themselves are a little tired but comfortable. Breakfast was good, lots of variety. I think the location would great for most. Charging an extra €6 euros to use the gym I thought was a little odd.
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