Iberostar Bouganville Playa

What can I say, had a fab time at this hotel, staff are so pleasant and helpful, rooms and hotel areas very clean, amenities are great, kids clubs, activities for all, 4 pools that suit all ages from toddlers to the over 80s club. Food and drinks were excellent for all inclusive option. Evening entertainment was as expected, not brilliant but not that bad either. Would highly recommend this hotel to all ages without hesitation

Hotel was great as usual, only issue was a lit of kids in for the time of year, and I am not anti children. Just an observation

I only booked B and B as being by myself wanted to meet people by eating outside and getting to know the area . The breakfast was excellent ...catered for everyone ..plenty of seating. Staff excellent in all areas of hotel . Plenty of sunbeds and umbrellas Both pools a good size Big television for sport lovers Quiet areas avaiable and a readers area. Downswere that since i was there the hotel has gone all inclusive and for 5 days we encountered professional yobs ! Golfers who after golf in the morning sat at the pool bar until it closed ...shots ...swearing ...loud ....encroaching on normal peoples holiday .One day there was an incident where they invited a lady into their company and one of them plus her ended up in the pool clothed ....!! Families were in this area !!! I am not a downer but too much for a family hotel ! Bar prices expensive ...1 bacardi and coke 8.40 euros ....opposite 5 euros ....i drank outside the hotel ..if they had been reasonable say 6 i would have drank in the hotel In the room i had ants on the side table for 4/5 days even after spraying myself and the lovely cleaner spraying .....eventually did disappear . Balcony very diappointing ..a little triangle and when you sat down you couldnt see over the balcony wall ...so a view was impossible ....quite a few people mentioned this at the pool . No drink facility in the room ...kettle etc Safe cost 3 euros a night and i thought for that type of hotel should have been included in the price of my stay

Great stuff ,convenient location to walk to the beach . Lots of activities to do if you are looking for that . It is not a quiet place for sure ,very family and kids friendly. Though the hotel is a bit outdated , and we had constant smell of the sewer in our room .....had to keep the door of the balcony alway open ,there was some perfume smell coming from the AC -suposevely covering the sewer smell -but NO ,it was making it worse

I stayed at the hotel for 6 nights in Feb and the hotel itself is good. The entertainment team are fantastic and my son loved the kids club. All the kitchen / waiters are brilliant and so friendly. The hotel is also very clean and tidy and offers a great range of activities and entertainment. I also had a massage in the spa and it was the best massage I've ever had. However, the local area is very noisy. We stayed in a double room with balcony and on my first night I got to sleep at 6am because of the noise outside. Constant music, cars and people outside in the street and on the beach making noise. We asked for a quieter room, but this didn't make a lot of difference. The hotel really needs better soundproofing and for this reason I will not be returning to the hotel.

We loved our stay at the Bouganville! The water slides in the property are one of the best I’ve ever been to on an all inclusive property. Service here is so great and you can see how hard the staff work to ensure you and your family have a great time! It was great utilizing the kids camp as well and the food was also yummy with lots of variety. The hotel has an amazing view of the sunset and a nice black sand beach very close by. We had an adjoining two rooms for our family of four which worked out great and I loved the eco friendliness of the refillable water bottles! Great stay at Iberostar Bouganville Playa!

When we checked in at reception Anna told us the room wasnt ready. She took my phone number and said she would contact me when the room was ready. Hours passed and I went back to see if the room was ready and it was however Anna didnt bother phoning me as promised. Terrible service and I didnt like her attitude. The other female receptionist (dark hair, didn't get her name) was very pleasant and helpful on check out. Room 104 .... clean and comfortable bed however the foul drainage smell in the bathroom was awful. The hotel was noisy and the breakfast area was like a nursery full of unruly children.

I had a lovely holiday with my family. Reception staff where very helpful.

Excellent hotel in a brilliant location, only 10 min walk into las Américas. Hotel had 4 pools with lots of slides for kids, but also has a adult pool for older couples without a family. Brilliant hotel for everyone

If you are a parent and want a relaxed holiday for both you and your kids, then this is the place to be. Kids and adults alike have a daily schedule with all kind of activities ranging from archery, water polo, Sangria workshop, live concerts, dance events, aqua gym etc. I was with my wife and we stayed here for 1 week, but we could have stayed for months and we would’t get bored. A shout-out to every single member of the entertainment team because they give everything to make your stay as relaxed and joyful as possible and you can really appreciate the attention to small details. Food is top-notch, entire hotel personnel is very friendly and nice, environmentally friendly chain resort (water dispenser with cold water on every single floor for easy access, focus on recycle, edible straws etc). By far the best experience that we had for this summer. PS: The songs for kids and the anthem of the resort are epic