Holiday Inn Express Vitoria, an IHG Hotel

One of the worst hotels I’ve stayed in. No AC in room when required, got given a noisy fan instead. Their spring was like a UK summer so to hot in the room. Windows that only part open even though room temperature was to hot and air was needed. Once window was opened partially you have the noise from the kids running around outside as well as the smokers talking and the smell of smoke from outside the reception entrance. Get a room at the back. Room lighting atrocious. Fixtures are cheap and either falling apart or not fitted properly. Room Door looked like it had been kicked in. Originally booked 2 nights but cancelled 2nd night, so glad I did. Parking great. Staff are great and try to help as best they can but still no AC. I won’t be returning.