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Denise
21 Jun 2024 - 27 Jun 2024
reviewed on hcom
4 out of 5 stars
All and all good. We got a room on the ground floor with balcony on the ugly backside. We asked to change and it took 4 days. The hotel was us from Sweden and 90% german with small kids.
If you travel with small children this is a good hotel for you. Me and my son (13) would have prefered a more chill hotel. The gym need to be refreshed. Old and some machines are broken.
We renares a car from the AirPort and drove to Alcúdia beach every day. That beach is so much better and beautiful.
The hotel staff was friendly and good food. Also healthy choices.
All and all good!
J
Julie
11 Jun 2024 - 21 Jun 2024
reviewed on expedia
4 out of 5 stars
Perfect for young families with nursery age children. Teenagers would be bored. Lovely grounds but pools were very cold. Not much to do at night in hotel for adults
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Peter
28 May 2024 - 31 May 2024
reviewed on hcom
5 out of 5 stars
We arrived late with our baby and the reception staff were very helpful. The lady gave us some milk so our little one would be content as it was 2am. We were taken to our room and nothing was too much trouble. All staff were helpful and pleasant. A lovely clean hotel that catered for all your needs!
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Stella
17 Feb 2024 - 24 Feb 2024
reviewed on expedia
4 out of 5 stars
Outside swimming pools water was cold, child couldnt enjoy.
Spa area under 16 age cant go - wasnt info about that in Expedia page, then we booked that trip (if was knew didnt go there, bc for child 12 years was only small swimmingpool, there was babys and adults too)
for kids in winter time have boring there, bc outside cant swim, bc water is cold, kids havent anything to do there in winter time:(
Other stuff all was perfect. - clean rooms, nice area, good service.
J
Justina
2 Sept 2023 - 9 Sept 2023
reviewed on hcom
5 out of 5 stars
We are really happy we chose this hotel.
Very modern, clean and well organised hotel, people who work there very friendly, helpful, smiley and make you feel like on holiday every day.
Pools were amazing, pool towels and spa are free, lots to do for small kids, our baby was overmoon.
The highlight of the stay was huge variety of food to choose from during the breakfast and dinner, good quality aswell.
Nice touch coffee jar given in the morning per table so you dont need to waste your time qeueing next to the machine.
On Sunday they even gave prosecco for breakfast which was very nice surprise.
Overall, amazing standard hotel, with lots of pools for kids and nice meals you can choose for your taste, clean and enjoyable atmosphere.
Thank you,
Definitely will come again and recommend to my friends and family.
T
Tone
22 Jun 2023 - 29 Jun 2023
reviewed on hcom
3 out of 5 stars
We stayed here for one week in June with one adult and two children. Unfortunately, the room was not very clean when we arrived, especially the bathroom and the kitchen. Twice during our stay, we had to complain about a significant number of ants in the apartment. However, the worst part was waking up one night to find a mouse in the bed and several more on the floor. We had to insist on getting a new room immediately, and to our dismay, we did not receive any compensation for this dreadful experience.
On the positive side, the pool was nice, and the food was quite good. However, overall, the service provided should have been much better, considering the issues we faced during our stay.
A
14 Aug 2021 - 17 Aug 2021
reviewed on hcom
5 out of 5 stars
The stay was amazing, great hotel one of the best I’ve stayed at. Three great pools, the spa is great also. Loved the breakfast, they had a violinist playing on some mornings. Mini-bar was good too, played the football when it was on. Amazing views from the rooftop bar, I just wish it was restaurant too. Great service all round from information to ordering taxis. Mini-golf course is a fun thing to do in your spare time. Great for couples and/or families.