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Hotel Alcázar de La Reina

4 star hotel
Connecting rooms
8.6/10 Excellent
(326 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.

Nearby attractions

Located in Carmona, Hotel Alcázar de La Reina is in the city center. Carmona City Museum and Carmona Roman Necropolis are cultural highlights, while Alcazar de Sevilla Door is a local landmark. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

In-room child care (surcharge)
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:30 am–9:30 am: eur 11.95 for adults and eur 11.95 for children
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Sauna
Seasonal outdoor pool
Shopping

Outdoor

Garden
Rooftop terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airport

Airplane
Seville San Pablo Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Alcázar de La Reina
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

33%

3 star reviews

0%

2 star reviews

67%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Alcázar de La Reina

Latest reviews (3)

g

george

9 Sept 2023 - 10 Sept 2023
reviewed on orbitz

2 out of 5 stars

This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.
T

Tara

18 Mar 2023 - 21 Mar 2023
reviewed on orbitz

4 out of 5 stars

Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.
G

Gavin

4 Oct 2022 - 5 Oct 2022
reviewed on hcom

2 out of 5 stars

The hotel is alright, nothing special and certainlg not worthy of 4 stars, a bit tired as are most historic hotels. Needed a bit of investment. Grumpy receptionist who advised the lift doesnt work soy wife with her leg in a cast and crutches had to navigate lots of stairs. The highlight was the next morning when we were asked to pay an additional €25 because we had a pet. The room was only €70 for 2 adults. I just dont get it. Its a 'pet friendly' hotel, but there was nothing in the room for the dog, no water, no bowl, nothing. So what is the €25 euros for. I asked if children have to pay a supplement but just got a blank look. Wouldnt go back to that hotel, but would certainly go back to Carmona.
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