Hotel Alcázar de La Reina

This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.

Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.

The hotel is alright, nothing special and certainlg not worthy of 4 stars, a bit tired as are most historic hotels. Needed a bit of investment. Grumpy receptionist who advised the lift doesnt work soy wife with her leg in a cast and crutches had to navigate lots of stairs. The highlight was the next morning when we were asked to pay an additional €25 because we had a pet. The room was only €70 for 2 adults. I just dont get it. Its a 'pet friendly' hotel, but there was nothing in the room for the dog, no water, no bowl, nothing. So what is the €25 euros for. I asked if children have to pay a supplement but just got a blank look. Wouldnt go back to that hotel, but would certainly go back to Carmona.