Occidental Torremolinos Playa

Positives: good weather, beach location minute walk, lovely beach €7 pp for sun loungers, hotel clean, pool area lovely (be it cold, but refreshing it the hot sun), food was nice lots of choice each day (all inclusive) start friendly Cons: pool not heated, extra costs , towels to get fresh ones €2 each time, saftey box €2.50 per day, sun loungers at beach €7, check in very poor arrived at midnight bar just closed was given 2 warm bottles of water was not shown to room just given map, room was hot took while for air on to kick in, charger point not working in room, Wii Fi hit and miss, used 4g most of the time, entertainment shocking absolutely awful every night kid entertainment few songs from 21:30 then adults at 10pm (adult entertainment was worse I’ve ever seen very very amiture, restaurant in prestigious part food cold, staff miserable, lazy, location very limited near by shops and only 2 restaurants (outside hotel) bus never came to go torromolinous town or Malaga but taxis around €11 easy to get taxis If you are going for a beach holiday or sit round pool and just to relax, and only relax this hotel is nice but if u want entertainment or local shops restaurants then no good

On arrival check in was good, we were then able to get into our sea view superior room. The room was spacious but there wasn’t really a balcony as the table and stacked chairs took all of the space, would suggest that the table is removed so that at least one person can sit out there. Shower was ok only one evening without due to a drainage issue. The beds in the main pool area to the front of the hotel tend to go by 10.30 but we always found a bed before this time. My main issue was the food, we stayed HB we had breakfast but everything hot is covered in oil of course there were continental options so all in all was ok. Dinner was different we ended up eating out 5 nights of the seven we stayed the food wasn’t nice at all. The entertainment well was really the kids disco that starts at 9pm for an hour and then low key after that. We were offered to upgrade to All Inclusive for €70 euros per couple per day but we didn’t want the lunch there is a lovely shop just before the hotel has everything you need. The hotel could do with an overhaul the reception areas are ok but from there it is looking quite tired. The hotel is roughly 40min walk into Torremolinos town but there is a bus stop outside the hotel but we found it quicker to walk in rather than wait for the bus. In summary ok, but would say from experience of staying in many hotels in Spain that this is not a 4* more a 3*

Lovely hotel, fast check in, excellent breakfast, very clean, beautiful pool area, convenient location for the beach and restaurants . Unfortunately the sofa bed in the premium family room was uncomfortable, towels were old. Disappointing pool accommodation, never enough loungers for hotel guests at the pool, the grassy areas catered for the over flow but these loungers were dirty and shabby. For the price of the hotel rooms, these facilities should have been better.

Great hotel for a stay with small children. Staff is incredibly helpful and nice. Location is great. However, the food is not good. It's a shame as apart from that it was a great family holiday. Half board is the way to go and you can eat in the restaurants in the beach nearby.

Very nice family resort, easy parking around the hotel 20minute walk to city center

We liked it because it is very good for children. Breakfast is excellent. Pools are great too eventhough too cold. What we didn t like: you need to book your sun beds near the pool early, otherwise no space. Insects and spiders in the rooms. No ice or hot water and coffee machine in the room. You need to pay extra for the safebox. At least they should inform us upon check in so we added it to our requests. No tissue box also in the room. You can hear the rooms next to you, no sound proof.

First impressions of the property on arrival were positive with the main reception being smart and clean. There is a room for luggage storage but you cannot check in until the exact time... The problems started when checking into the room. The aircon was non existent and clearly faulty. This was reported and the maintenence man sent. He 'repaired' it but what they class as aircon is not acceptable in a room with kids. Then the sofa bed which has a large hump in the middle - similar to a speedbump - and prevents any form of comfort. The final straw was the cockroaches which appeared in the room and terrified the kids. We reported this but was just told it was a new, clean hotel(its not new) and it would be highlighted to the cleaners. All that aside the hotel is well ran, the pools are good and the location is good. The staff are friendly and if you like food from Iceland/Tesco/Heron you will enjoy the repetitive desserts although the mains are of a better quality.

We only stayed one night.. Very close to the airport. Less than 10 minutes. Great family room with a balcony looking at the pool. Birds are flying around in the buffet area. We have to admit we lost our appetite, when we could see the birds eating from the buffet.

It was a very relaxing stay, the place was good and my picky child ate both nights

Its ideal for families, I would avoid the the photo sessions for the unreasonable prices.