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ENA Suite Hotel Namdaemun

4 star hotel
Kids stay free
9.2/10 Wonderful
(2616 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

ENA Suite Hotel Namdaemun is a great option for families visiting Seoul. Families appreciate the spacious rooms, perfect for families, and the hotel's fantastic location, within walking distance of many attractions like Namdaemun Market and Myeongdong, and easily accessible via public transport. Guests consistently praise the helpful and friendly staff. While some mention the need for a refresh in certain areas, the overall experience is deemed positive, with many families expressing a desire to return.

Guest highlights

The spacious rooms, perfect layout for families
The incredibly helpful and friendly staff
The fantastic location, within easy walking distance of many attractions and with easy access to public transport
Comfortable beds

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.

Nearby attractions

Near a metro station, ENA Suite Hotel Namdaemun is in Jung-gu, a neighborhood in Seoul with good airport proximity. Deoksugung Palace and Sungnyemun Gate are notable landmarks, and the area's natural beauty can be seen at Dongdaemun History and Culture Park. Lotte World and Seoul Grand Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Gimpo International Airport
15 km from this hotel
Incheon International Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for ENA Suite Hotel Namdaemun
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

67%

4 star reviews

19%

3 star reviews

5%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about ENA Suite Hotel Namdaemun

Showing 1 - 10 of 21 reviews

Latest reviews (21)

K

Kimmo R. M.

1 Aug 2024 - 8 Aug 2024
reviewed on hcom

4 out of 5 stars

Everything was nice, excellent location, peaceful and quiet room. Very helpful staff, and a nice gym with enough plates for a proper’ish workout (no real squat rack, just a smith rack + additional 20 kg bar, so good enough). Stayed in a standard twin, visitors should be aware that there is no door on the bathroom, so when traveling with kids, keep in mind. All in all, great value. Walking distance from myeongdong street, 200 meters from metro line 2
q

quangminh

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

2 out of 5 stars

The hotel advertising is misleading as the pool (in the hotel) is not free for staying guests. The pool cost is 16500 KW per person for 2 hours. This information was not posted or informed when we checked in. We picked the hotel due to the location but also with the swimming pool so our kids can relax after a morning of walking around sight-seeing. I'm very disappointed in the hotel and I still have 4 more days to stay. Hopefully, nothing else is incorrectly advertise.
J

Jamie

21 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Would absolutely stay here again!!! Fantastic location. Walking distance to so many restaurants, shopping areas, and cultural spots. Easy to navigate. Excellent hotel staff service. Knowledgeable and great recommendations. Get ready to pay for the pool though with a 2 hour limit. $40 for 2 adults and 1 kid. Room was spacious and had great amenities. Needs a refresher of paint but that’s it. Excellent beds. Though, I prefer more firm pillows. One stop from N Seoul Tower. And walked to Namdaemun and myeondong shopping districts. Next to City Hall subway station. Overall 5 stars.
L

Linda

11 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Great location: City Hall subway station is basically just behind the hotel; K Airport Limousine bus stop is also there; walkable to Namdaemun (10 mins) and Myeongdong (15-20 mins); convenience stores, bakeries, cafes and restaurants on nearby streets. Facilities & Staff: Really spacious rooms for our extended stay and suites were perfect layout for families; complimentary bottled water every day; super friendly and helpful staff; easy to use washer and dryer; secured elevator access for guests. Minuses: Refrigerators in rooms were not very cold; no hand sanitizer in fitness room; being in an "office" area (lots of banks etc around), some of the restaurants immediately near the hotel do close early or are closed on certain days. Overall would definitely stay here again for the amenities and location!
S

Sol Kim

19 Apr 2024 - 23 Apr 2024
reviewed on expedia

5 out of 5 stars

What a FANTASTIC hotel, huge, comfortable rooms, great beds, kind staff. It’s less than five minutes to the 1 and 2 subway lines, and a quick walk to Namdaemun Market. The place gets quiet on the weekend and some of the nearby shops close because it’s the financial district, but it’s so easy to get to and from the airport. Front staff was so helpful, called a van taxi for us because we were a family with a lot of luggage. Amazing value for the money. I’ll definitely come back here. Only small complaint was there are only 2 elevators for 23 floors, so sometimes getting to it from the room to the lobby could take longer than expected. The rainfall showerhead was so nice! Honestly I looked forward to going back to the hotel every time we went on an outing. Completely recommend!!! Thank you so much for a wonderful stay.
K

Karan

6 Apr 2024 - 10 Apr 2024
reviewed on orbitz

5 out of 5 stars

Incredible staff and well maintained property with wonderful rooms. Our family of 4 enjoyed the hotel throughly and definitely plan to stay here in future.
E

Emily

8 Apr 2024 - 13 Apr 2024
reviewed on orbitz

5 out of 5 stars

We, family of 4 had a pleasant stay at ENA suite. The staff speaks English and very helpful if you have any questions. It’s very convenient to Namdaemun market and the restaurants at the area are great with many local restaurants rather than tourist restaurants. There is a coin laundry and dryer but only 1 which cost 5000 won each used for each one. Very convenient for some travellers.
D

Dora

18 Mar 2024 - 21 Mar 2024
reviewed on expedia

4 out of 5 stars

Traveled with family. Did not have access to other rooms as elevator would only recognize key holders floor. Family was on different floors.
B

Barbara

1 Jan 2024 - 5 Jan 2024
reviewed on expedia

3 out of 5 stars

We were a family of 4 and booked a room with a bedroom and a living room. You can't beat the view! The best hotel view I have ever stayed in. Period. However, I was honestly grossed out to stay in the room. The entire room felt like nobody had cleaned in a long time. The walls were nasty, the bathroom nasty, and worse: no housekeeping at all for 8 nights stays. If we decided to have an un room eating, the floor and the tables would stay dirty. We would need to call daily for new cups for morning coffee. Someone would Bring the cups but refuse to take the dirty ones. They claimed it was because of Covid-19. Which was not an issue anywhere on other hotels we stayed during this holiday season in Asia. On day 6 I asked if someone would please vacuum the carpet and they sent someone. On day 5 someone started brining daily towels which helped. Overall, location and view are great - I am shocked that they let the cleaning aspect of a VERY OLD carpet, wall, bathroom stay this way.
H

Helen

16 Dec 2023 - 19 Dec 2023
reviewed on hcom

5 out of 5 stars

Lovely hotel with very comfortable beds. The room was spacious with lots of room for our family
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