Jeju Hotel the M

We booked the hotel for three nights but ended up only staying for one night. The hotel photos are not accurate. The hotel hallways had stains all over the floors, the room was dirty, and the view was a parking lot (not ocean view). It was very loud with a bunch of kids running around. The shower didn’t have consistent temperature. It would fluctuate between very hot and luke warm.

Location is the best in Seoguipo. I loved going to Olle Market for most of our meals there. Alive Museum Jeju is only 25 min drive. My kids spent 45 min there and zoomed through the museum but it is a fun place take lots of pictures of your children.

When booking this hotel it was seemingly an amazing deal for 250 Canadian dollars for 5 nights. Rooftop pool, city centre, how could I go wrong. But unfortunately it was too good to be true. Rooftop pool was closed )which I can understand) due to covid (though I feel closing an outdoor pool is either overkill or just an excuse for staff to not have to maintain/clean the pool). When arriving, we found the front desk staff very rude and cold. We arrived about 30 mins early for check-in and ask if we could check in early and was met with a "no! Check in is at 3, you wait!". Didn't have to be so snappy about it but fair enough. So my wife and her family decided to wait in the lobby until it was 3 and drink some water (it was very hot outside and we were all very dehydrated). In Korea you have to wear a mask everywhere but is allowed to pull your mask down for a moment to take a drink of your water. Apparently that was a problem for the front desk staff. Instead of walking over to ask us to not drink water inside she decided to yell at us all the way across the lobby at us so everyone else in the lobby could hear. Yeah pretty embarrassing. Later on in that trip, my wife had lost her card to the room so we went to go ask for a new one and it was 10 dollars! I think this is the only hotel that would actually charge you for that. Definitely a first for me. The rest of the trip as I was coming out of the elevator I always felt the front desk staff was staring at us.