Paradise Hotel Busan

Employees are always eager to help and super nice. Wait staffs in the executive lounge recognized who are in our group/family which is impressive considering number of guests they are dealing with. Very well trained. On the beach!

Great for family and beach access

The staff at the hot spring is extremely unkind to the children who were not diving! They kept shouting and stood there to stare at them and makes the parents very stressed and extremely uncomfortable.

For the climber hot spring, my kids were being monitored like they were a prisoner. They were not allow to laugh despite the pool was empty most of the time. The staff just stood there watching them closely, that created a lot of stress for the parent. They were also not allowed to sit at the side of the pool, they were not diving, just sitting there chatting, and the staff would scream loudly to ask my kids to get out of the side, again the staff would stood there and stir at my kids afterward, it’s extremely uncomfortable. I hope the hotel management really look into this, as you want to create a relax atmosphere not stressful. I never write review for hotel, as I know everyone is just doing their job, but this is the worse experience I have ever experienced paying this premium staying for 5 nights.

Amazing staff and service. Highly recommend the outdoor spa. My entire family had a great time!

This is an amazing property the spa area is absolutely beautiful, but with so many children it's not relaxing the noise and splashing like a kiddy pool to me demolished the zen-like experience