Golden Gate Hotel

Our family wanted to camp in golden Gate but the excessive rain forced us to consider an alternative measure so we booked a chalet with Golden Gate Hotel. The four-person room had only one towel, no telephone to call reception to bring more in the pouring rain, and carpets had several active mould growths with accompanying damp smells. The toilet didn't have a toilet paper holder, the rolls were simply stacked on the window pane shelf. Glassware provided did not match. The restaurant's food was okay for the price, except one got the distinct feeling no one cared about the quality of food presented (see salad photo attached). The staff were hovering around like vultures, yet not saying a word to us, not introducing themselves, which really detracted from the dining experience. Some basic server 101 training might go a long way to upselling items and elevating the dining experience. The plusses were the immediate availability of the unit at short notice and electric blankets on the two main single beds since the room was really cold. Won't recommend it and certainly won't consider staying here again. The price seemed acceptable, then they slam another charge for about the same amount on the account with no explanation of what it's for (on top of the permit fee) which left a sour taste in my mouth. There were no amenities such as a pool, sauna, nothing available. The room is dilapidated. Feeling scammed on that front. For the all-in price, rather drive by.

We were moved to a family cottage so my review is based on that... Service is OK, TV did not work nor we had hot water.. Everything feels a bit old, but the view (from the cottages ) is amazing, just peaceful and beautiful. Have in mind that they will charge you a park fee (per person) for every day you stay so beware as this can alter your budget.