Novotel Bucharest City Centre

The staff wasn’t very friendly. Not unkind or rude, just not friendly. We were disappointed upon arrival as we had requested adjoined rooms or at least rooms near each other when we made the reservation. We were given rooms on different floors. I had also called the day before to confirm and they said it would be possible. So that was a disappointment for our family.

We stayed intially in the junior suite which was spacious, quite stylish and included a free mini bar. Our initial room had shown as being cleaned on the hotel system but in fact it hadnt but we were moved swiftly and compensated with complimentary drinks by a very efficient and pleasant member of staff. Due to availability we subsequently stayed in an executive room on the top floor. It has a more restricted free mini bar and a large smart tv and was quiet but felt a little more cramped as were spoiled by the suite. the hotel is in a superb central location close to the Old Town but in a quieter area close to cafes and convenience stores and the common areas including the bar are impressive and contemporary

Hotel room little dated and beds not the comfiest but nothing to complain about Pool isn't a full size for lengths but kids enjoyed it

This was a wonderfully central location in the city! Would stay here with family again!

The sofa bed was broken, they tried to fix it, didn’t work. Really uncomfortable to sleep at. My son got sick one night, and I needed water for him. Not possible to by any at the hotel. So had to leave my kid to go out at 3am to find a place to get some. Just not what I would expect from a 4star hotel!

The hotel is really well located in the city centre, close to Revolution Square and the old town. The breakfast is very good, the small pool a luxury and the staff is friendly. However, the bed our 2 children got was very small and the y never replied to my previous emails. All in all, it was a pleasurable stay.

the hotel is very nice & good location & good breakfast but if you are with children you must take 2 rooms because the bed/sofa are terrible.