Alpin Resort Hotel

We enjoyed our stay at the hotel, but it was very crowded, especially with children. We tried to have a nice,formal dinner one evening, but children just started to scream and yell and play hide and go seek around us. The mother and father nearby seemed unbothered. We enjoyed the privacy of our room, and the fact that there was a balcony off from the room, which allowed us to have hot tea and enjoy the scenery.

Breakfast was excellent! I have booked 1 night with Expedia, 2nd night with hotel directly. Men who checked me in was very good. Next day I called desk for Xtra blankets and they said why do I need more? After making clear my kids were with me. I booked a large room. They finally gave me an extra blanket.... Restaurants ath the property not kids friendly. Overall it was good

We got a room that reeked of cigarettes but was disguised with some spray. The table on the balcony had lots of cigarette burns, the carpet is very old, stained, matching the overall terrible smell. The balcony and the outside looks like it was never cleaned. It is not easy to find the amenities, the outside pool is very small, good for several small children. The pictures on the website do not reflect the reality on site. Guests and staff observe mask wearing very loosely. Some staff have masks under their nose, some on the chin, but a few do wear them. We were disappointed with Poiana Brasov overall, we drove down to Brasov to eat dinner, highly recommended. I don’t I would go there again, not even for a free stay.

Very nice, family friendly and the staff was great.