Hotel Riu Madeira - All Inclusive

The service at this place was out of this world. We felt incredibly taken care of by the entire staff. The hotel is lovely and well maintained. The views are gorgeous however it is not on a beach, it is on a very boulder and rock laden waterfront so worth noting if beach access is important to your holiday. The food leaves a lot to be desired, and because of that I would not come again as a couple however would visit again with children as the all inclusive does make vacationing very easy. We took advantage of booking excursions through the front desk and ended up paying a lot less working with the hotel (bonus!) The excursions were wonderful.

Overall great experience, friendly staff and very attentive. A place we can call home. Thanks to all staff we came across our stay felt safe and comfortable. We are RIU family now.

We travelled with our family of 11 people and we were all extremely happy. Rooms were clean and beds comfy. Food had a different variety everyday. Staff was always prompt.

Comfortable and great food but entertainment lacking and spoilt by children running around and noise

We have had the privilege of visiting the RIU resorts in Bahamas and Cancun, but there is no comparison to the exceptional and superb treatment we have received by the staff and management at Riu Madeira Hotel, in Canico de Baixo Madeira Island, Portugal From the moment we walked into the door, the hotel is spotless, all white and gives a heaven like feeling. As soon as you walk in, David and Jessica greet you with a smile and go above and beyond to explain all the amenities in details about the hotel. The buffet is amazing. It has the best and largest selection and varieties of foods, we have yet to see on the island. Also not to mention, Dinarte manager from the specialty restaurant who makes you feel like you are dining in a Michelin star environment. His professionalism and explanation of the culinary delights you will be served will surpass any expectations of your palette. Don’t forget to not miss their lovely nightly entertainment, always very creative for the whole family. Last but not least Bruno, from night reception who is there always a call away to help you with all of your needs. Of course, there is Paula the amazing manager that keeps the hotel staff team running like a fine tune machine. My family and I, highly recommend this hotel. TEN STARS ALL THE WAY! You will not be disappointed. They go above and beyond to make you feel at home and like family. PS. If you visit, tell them Ivan from Miami sent you.

The staff made you feel like you were family and that you were in their home. There wasn't one staff member that did not treat us in a kind manner going over and above with their level of service. From the food to how clean the rooms and the overall hotel was, it was a wonderful treat and vacation. I am definitely going back!!!

Great stay, staff at the restaurant and bars amazing, particularly Erica and Edson and Julian at the bar. Ivo by the lounges was great too. Having great staff is really the hotel’s UVP! The only sour point was right at the end with a taxi booking that was mishandled - we almost did not make it in time to be able to clear check in and security for our flight… unnecessary stress when travelling with a baby.