Eden Resort

Eden Resort is a great place to stay for a family. The complimentary bus down to the old town is brilliant and all the staff are friendly. You won’t regret staying here.

Great resort for families or friends. Staff were fantastic and the food and deink were top class would recommend the all inclusive. The resort is a little way out of the old town but taxis are cheap and they run a free shuttle to town. Would definitely recommend

Our accommodation was very nice, spacious, well equipped, and very clean. The resort overall is very family-focused, so there is a lot of noise around the family pool and the AquaPlay areas, but there are quiet areas further away, including around the adults pool. Staff were all very friendly and very helpful. Some areas, such as the toddlers' play area, are a bit tired looking and could do with a bit of attention and better equipment. While I was playing with my grandson in the family pool, I badly cut my foot on a grating on the bottom: I reported this to a member of staff, but I don't know whether anything was done about it. There are limited dining facilities, considering that most people are on an all-inclusive deal, but there is a reasonable selection of food on offer and the menu appears to vary from day to day. For those paying, breakfast is good value, but dinner is on the expensive side. An occasional shuttle bus is available to go into town, but taxis are inexpensive and easily available. It is only a few minutes run into town, where there are numerous restaurants and lovely beaches.

Great stay at Eden Resort. The food is really good, breakfast in particular. AI option is definitely worth it. The animation team work tirelessly. The villas are great, we were in a 3 bedroom Villa and it was so spacious and comfortable. Pool and splash park is great, would recommend for family’s with younger children as the entertainment/ environment is definitely aimed at them.

Loved it! Perfect for young children! We had the most amazing time at Eden and ate already looking to rebook - thanks so much for making our stay so special ☀️✈️🍉🤩💖

We have just returned from an all-inclusive week's stay at the Eden Resort, and we had such a lovely time! Here are our experiences of the Eden Resort: 1) Accommodation - we stayed in a 2 bedroom villa. Each of the bedrooms was ensuite and there was an additional toilet downstairs. The rooms were all really spacious and felt luxurious! There were a few ants - we called housekeeping who came round with bug spray. It felt like a small price to pay given how fantastic the accommodation was. 2) Food - The selection and quality was brilliant. There were the basics (chicken nuggets, pasta, pizza, chips) for the less adventurous, and a wide range of other foods for those more adventurous. Ranges of salads, fruits, desserts, cheese - we felt very spoilt and ate loads! 3) Pools - the outdoor main pool and kids' splash park were really fun. We didn't go to the adults' pool so can't comment on that. Good amount of loungers, and the activities kept us entertained, especially the water polo! We did try the indoor pool in the spa but found it really too cold to enjoy. 4) Staff - everyone we met was super friendly and helpful. Special shout outs to Oscar, Fouad, Philippa and the lady who rides the unicycle, but there were many others who contributed to making us feel entertained and looked after. 5) Entertainment - The children's activities skew a bit younger (my youngest is 8 and was too old for most of them) but the adults' activities can work for kids too.

I found Eden Resort to be a lovely resort overall. It's beautiful with colourful villa's, plenty of green, lot's of space and quiet for those who love being away from the madness of the city, and fatastic kids entertainment throughout. It is and would be my first choice for a place for families to stay. The issues I had with it were the amenities in my room. For the first two nights our air conditioning was broken. Unfortunately we didn't notice it at first because those nights were quite cool like an English spring night. But on the third night the heat had rolled in and the AC was non-existent. We practically slept drenched in sweat that night. I reported it the next morning and the good thing is they came and fixed it immediately but it had kind of ruined that day which was our last day so I only enjoyed the AC for the last night of my stay which was very brief. Another issue was that one of the french doors for our balcony came off it's hinge which was a huge hazard for our kids. They also fixed it as soon as it was reported so good on them for that. Third issue was that the bathroom fixtures seemed a bit old and rusted. There was also mould behind the bathroom sink/vanity unit, small line but not something I wouldn expect in a hotel. There was also an issue with lots of bugs probably due to the the environment so ensure you buy bug spray. However we had a splendid time and the staff were all very nice and friendly. The water splash/slides for the kids is amazing.

Fantastic facilities for kids and all inclusive food really nice. Staff super nice and helpful in everyway. Would happily go back there.

Feel mixed about our stay here! The villa itself was great, spacious & quite well equipped. The pool areas were nice & always clean. The entertainment staff, especially the main girl, lovely. The taxi driver they recommended - Paulo - was a legend & really helped us have great holiday with his service & recommendations. The bar staff were nice &cocktails & pool food were ok. On the other side, the reception staff were rude in 95% of our dealings with them. From an extremely slow check in, to being patronised and spoken to in an unkind manner when asking for help. Eg, we had our flights home cancelled, of course this wasn’t their fault but unhelpfulness over simple things such as trying to do laundry, made it much more stressful than it needed to be. I was really upset after how they spoke to me and other guests told me they had been reduced to tears of frustration too! Around / in the pool children weren’t allowed to play with balls and there is no floaties allowed, not even tiny ones for babies which seemed odd. We were refused more than 2 pool towels despite paying for a stay for 5 people. Our bath / hand towels were changed twice in 10 days and both times we had to ask. The kids pool got “full” and you had to que to get in, kids club was full too. Maybe they should try a booking system? Or enough staff to cater for the amount of bookings? I think the perception most guests got we spoke to is they were short staffed and had a lot that were still learning.

A truly amazing family holiday! The resort and staff were wonderful, and the food was incredible. I would highly recommend this resort - you won’t be disappointed!