Radisson Blu Hotel, Gdansk

Upon our arrival we received a key to our room. Once we open the room, we discovered the the room was already occupied. The staff at the front desk were confused and initially told us that there is no other room available. Our reservation was made well in advance, and we traveled with a child, so considering late afternoon after several hours of traveling our daughter start crying. Finally, the manager got involved by a phone and they front desk lady managed to find us an alternative room. Besides the unfortunate welcoming process and mess at the front desk, the hotel is a nice place to stay, great location.

We had a great stay at this hotel. The staff was friendly and the hotel had character and luxury all wrapped into one. We had young children with us, and when the front desk called for a taxi for us at one point during our stay, they offered to let us borrow car seats. I was blown away at how thoughtful that was! They even said they would arrange with the taxi to have them delivered back to the hotel.