Hotel Apis

A very comfortable triple room with the double and large single beds in different sections of the room (U shaped room), meant we had a good separation and yet family room. Amazing customer service. Awesome breakfast meant we started our days off on a full stomach!

Good hotel. We order family room for 5 persons. Very close to Krakow centre

My family of three stayed here for 4 nights for family vacation. Room was huge, especially by European standards. Very clean, staff were excellent and helpful, full breakfast was great too. It's about 5-10 minutes by taxi from the main square, but cab-fare in Krakow is dirt cheap, so that was a non-issue for us. Would definitely stay there again.

Although this hotel was a little bit out of the way for sight seeing at the city center, it was well worth the 20zl taxi expense. The staff was knowledgeable, courteous, and helpful. They put our family of 4 in a great room. It had two twins in one room and a separate room with twins pushed together. The WiFi was good. The resturant food for dinner was delicious. The breakfast buffet was plentiful. Absolutely no complaints!

5 minutes to downtown by car, breakfast good, free car park, the room was big and comfortable for families

We are a family of 5 (3 children age 11-14-15). It was nice to book a room that had 3 single beds for the children and a bed for the parents. Room was not super cooled, air-conditioned but luckily it was not sweltering outside. Breakfast was reliable and consistent each day. A nice perk was the free parking. Hotel clerk (Tomasz) has excellent English and most accommodating with our requests for directions and travel advice. He has a keen sense of humor too.

Nice hotel, shame that use of the fitness facilities cost extra, this was one of the reasons we chose this hotel (but at no time does it state this additional cost on the Apis website), so we never used it. Corridor was noisy due to families letting their children use it as a playground, I phoned the front desk who said it would be dealt with immediately...it never was. Breakfast was okay, but most days we would find no clean tables. The waiters were eager to clear and reset for dinner, but not to put out a fresh breakfast setting. I indicated to a waiter that there was nowhere clean for us to sit, he shrugged and dissapeared into the kitchen, leaving us to scavenge leftover clean cutlery & crockery from used place settings. I have worked in hotels for many years and never would I let a guest sit at a dirty table.