Sol Y Viento Hotel

My wife and I stayed at Sol y Viento for the first time in February 2014. We went because of the hot spring water. This is a large hotel with many pools of various sizes, temperatures. There is an extensive pool area for children on part of the property. We found the pools very clean and enjoyable. We had two small complaint. First, we found the food and service at the restaurant rather poor. We were surprised at that because the restaurant is advertised as being a branch of the well-know Manila chain Barrio Fiesta, which is known for good, not-to-expensive Filipino food. This branch is below par, though. I suggest Barrio Fiesta management look into it. The breakfast food and service were a lot better than dinner. The second problem was that our room was a 'loft', meaning the bed is upstairs from a tiny entryway and bathroom. We knew the room would be a loft, but we didn't anticipate how steep and slippery the stairs would be. It's not good for people who might have to use the bathroom during the night. We will probably use Sol y Viento again but next time we'll rent a different type of room and bring our own food for dinner (there's a 'corkage' charge, though...).

The waterslide was closed and abandoned since years. But it was in the Hotels.com profile, so we where basically tricked to book this hotel. We booked this because we have kids. The room was bad, in a corner and the backyard was the view. Electric cables sticking out from the lamp by the bed, toilet not working, no water innthe bathroom when we arrived, empty minibar. The woman assigning the seats in the restaurant looked angry all the time. The hotsprings was open and actually ok. We ordered drinks and it took 1h to get them, ordered again and it took 1h, 20 min to get that order, then we gave up and went to the restaurant far away on the second floor to order. It took 5 minutes to get them ourselves. Overall it's an old hotel, worn down and not modern. Was probably nice in the 70's or early 80's when it was built, but it's days are over. Don't recommend any westernes to stay here, it caters for the local filipinos. The breakfast was filipino, and if you been to the Philippines you know it means canned beef, pork longanisa sausage and rice. Not eatable for westerners, but a normal breakfast in the Philippines. We tried the restaurant in the evening and it was normal Philippine food, nothing out of the ordinary. Anyway overall it's in my view a 2 star hotel with flaws, and I lived in various hotels all over the world.