Crowne Plaza Lima, an IHG Hotel

The personnel in the hotel where unprofessional and disrespectful to myself and my family. They would not let my family that where visiting come up to the room because it's against their policy. When I asked to show me they could not provide it. No communication skills. Between the receptionist and the other employees where consistently whispering about my luggages and wanted to take the luggage later after I settled in. It all look suspicious to me, horrible experience will not recommend anyone to stay at this hotel. The breakfast buffet was nasty and a few selections. Normal I don't write reviews but I had to let everyone know on how this operates. I had no choice to stay here because I had a late arrival at the airport. Be aware. Not he fooled for the name.