Hotel Victoriano

Beautiful building and lovely location right on the beach. Room was small and no window taht could be opened. Same was the case in the bathroom. The tap flowed into the surface rather than going into the wash basin which made it hard to use. Breakfast was good. Small pool but good for kids. All in all, it wasn’t value for the money we paid.

Hotel beach view is excellent! Hotel staff is courteous, friendly and helpful. Hotel food is decent albeit pricey and you may get same dishes cheaper down the street. Food variety is ample and good options. However, hotel management is TERRIBLE. This hotel management has horrible practices that put you in jeopardy to surely be a victim of ID theft. The front desks (read carefully) photocopies your passport, driver's license or ID AND (not kidding) your credit card front and back. When I asked the manager about this, she said it was hotel's "policy". When I observed, what they did with your personal identification information copies, they simply leave it on the desk and place it in an unlocked drawer! No joke!!! You are literally an easy ID theft prone. No hotel now needs to copy your IDs or credit cards, it is put on the reservation system. There are other issues with management, which show the lack of professional training in dealing with unknowns. Simply put, front desk and management are HORRIBLE.