Posada Ecologica La Abuela

The lake and facilities were beautiful. Staff was all very friendly and accommodating. The power went out often along with the Wi-Fi, and many of the slides and pools were not open for the kids when they wanted to play. Food was the big issue- all very overpriced, extremely limited options, left us all feeling pretty awful… very limited other dining options in the area without paying large “day pass” fees to even step foot in other restaurants around the laguna. Bummer because it was beautiful and could have been really fun if the facilities were more available.

Well kept resort with nice cabins and views. Cool slide from the deck into the lake. However, they charged us 80USD a night for our 2 year old sharing a bed. Do you not understand that a 2 year old is a baby still and doesn’t need his own bed? Made me message my credit card number which I wasn’t comfortable with even though I booked on Expedia. Pool was gross. Front desk women was rude and the food was actually inedible. Beyond disgusting every meal. I know it looks cool with the slides but please trust me, stay somewhere else.

This hotel involves A LOT of stairs, very slippery stairs. Parking is completely open, not secured. You have to go down some very steep stairs to get to reception and the restaurant, then walk back up to get to your rooms. a sauna. The rooms have AC. We got the family room and it was pretty and clean BUT it smelled really bad, like animal pee. We arrive pretty late and the manager told us the restaurant closed at 5pm due to the pandemic (Sept 2021, not a pandemic). Any way, the staff stayed around to wait for us to serve us dinner, which we appreciate but I feel like they overpriced everything! Once we paid the entire staff disappeared and we were left alone.