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The Devon Hotel A Heritage Hotel

4 star hotel
Connecting rooms
9.2/10 Wonderful
(1003 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

The Devon Hotel is a popular choice for families, offering a clean and comfortable stay with excellent amenities. Families particularly appreciate the swimming pool, which provides a fun and relaxing environment for children. The hotel also provides complimentary bikes, adding to the family-friendly appeal. While some guests have noted minor issues with room amenities or internet connectivity, the overall experience is generally positive, with guests praising the friendly staff and pleasant outdoor areas.

Guest highlights

The swimming pool is a highlight for families.
Complimentary bikes are a great way to explore the area.
The friendly and helpful staff enhance the guest experience.
Guests also appreciate the clean and comfortable rooms.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Nearby attractions

Located near the beach, The Devon Hotel A Heritage Hotel is in Strandon, a neighborhood in New Plymouth. The area's natural beauty can be seen at Fitzroy Beach and Pukekura Park, while TSB Showplace and Govett-Brewster Art Gallery are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Bowl of Brooklands.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6 am–9:30 am: nzd 19.90-29.90 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Heated pool
Outdoor pool
Spa services
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for The Devon Hotel A Heritage Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

45%

4 star reviews

35%

3 star reviews

10%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about The Devon Hotel A Heritage Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

M

Megan

31 May 2024 - 3 Jun 2024
reviewed on expedia

5 out of 5 stars

This is a clean, friendly hotel that is great for families and couples alike. Highly recommended
S

Sarah

25 May 2024 - 26 May 2024
reviewed on expedia

3 out of 5 stars

So disappointed with our stay. Firstly, about to have a quick nap and some guy with power tools started working almost directly outside of our room - on a Saturday at 3pm in the afternoon. It was so loud that even with the double glazed, "sound proofed" doors shut - was still way too loud to have a nap, let along with a toddler. Secondly, the internet did not seem to work in our room - so while unable to connect our phones to the free wifi, we were also unable to connect to any of the streaming services on the TV. After calling reception about this, they said someone would come immediately to fix it. They sent a "housekeeper" 20mins later, who had no idea how to fix this issue. The housekeeper called the "porter", who spent maybe 30mins in the room trying to fix the issue (which was obviously not fixable within the first 10mins of trying). This person then left and got his boss to come - who was clearly unhappy with having been called away to deal with this. The boss also confirmed what I had said in the first place - and said he would go and swap for another TV. I was just glad that after over an hour, and 3 different people, it was being solved. 15mins later we were told there was no spare tv, but we could change rooms if we wanted (2 rooms down) - which was slightly annoying but happy to do so in order to have usable wifi. You would also think moving 2 rooms down would help with the insane noise coming from the power tools guy - but no! Disappointing stay.
r

rocky

23 Apr 2024 - 25 Apr 2024
reviewed on expedia

4 out of 5 stars

Prefect for family with complimentary bikes and pool access. Recommended AAA
M

Mikaylah

27 Mar 2024 - 29 Mar 2024
reviewed on wotif

5 out of 5 stars

nice place to stay , the staff were great , the outdoor area was a nice place to relax outside , marbles eating place is great , my family and I enjoyed our stay 10/10 thankyou devon 💖
t

taylor

22 Feb 2024 - 25 Feb 2024
reviewed on wotif

4 out of 5 stars

The accomodation was nice and the pool great for the kids. Unfortunately we went to the area for Americarna and I would have liked to think that the large amount of Classic cars would have had prioritized parking over modern cars with modern security features.
N

Nicola

13 Jan 2024 - 14 Jan 2024
reviewed on wotif

5 out of 5 stars

We received a nice welcome from the front desk staff on check-in, who told us about the services and amenities of the hotel. The pool was great and lovely seating options so you weren't far away from keeping an eye on the kids. room was clean and comfortable. Bar staff friendly and dinner at Marbles was great. Overall we'll be back!
K

Kylie

2 Oct 2023 - 4 Oct 2023
reviewed on wotif

3 out of 5 stars

Staff were friendly and professional. Unfortunately our room had little kitchen supplies we had one teaspoon and no other cutlery not even a knife, no bowls for the kids to eat there cereal and no plates.
M

Mike

1 Oct 2023 - 3 Oct 2023
reviewed on wotif

5 out of 5 stars

The price was great and the room was better than expected. Staff were really good. Hotel was well presented. The family enjoyed the pool and spa and also the hotel bikes. Wifi was marginal but when I mentioned it a booster was installed in my room which was appreciated. Really happy with my decision to stay at the Devon.
B

Britta

17 Apr 2023 - 19 Apr 2023
reviewed on wotif

4 out of 5 stars

all good, great for families with kids as there is a cool pool
S

Shelley

9 Apr 2023 - 10 Apr 2023
reviewed on wotif

5 out of 5 stars

Excellent stay, best bed I’ve slept in! Fantastic facilities, family friendly. Highly recommend! Beautiful and clean!
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