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Heritage Gateway Hotel

8/10 Good
(273 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is not available.

Nearby attractions

Heritage Gateway Hotel is located in Omarama. Travelers eager for a bit of culture can stop by Totara Peak Gallery, while those wishing to experience the area's natural beauty can explore Lake Benmore and Clay Cliffs Scenic Reserve.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
English breakfast available for a fee daily 7:00 am–11:00 am: nzd 25.50 per person

Guest services

Front desk (limited hours)
Laundry facilities
No housekeeping

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Outdoor

Garden

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Heritage Gateway Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Heritage Gateway Hotel

Latest reviews (2)

S

Sarah

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean and quiet. We were upgraded to a family room and were grateful for the kitchen and extra space. Yes the room furnishings were dated, but it was very clean, comfortable and quiet.
j

joanna

25 Feb 2024 - 26 Feb 2024
reviewed on hcom

2 out of 5 stars

We booked for a family of 3. The room was very dated and had an over powering smell of cheap air freshener that lingered all night- it was very uncomfortable. The mattresses were extremely worn. The shower was leaking. We were provided with 2 towels for 3 people - they gave us an extra when asked. There was only one mug in the room and 2 glasses. Considering we checked in late - they should have had all the time to prep the room. The Motel is the worst I have stayed in over my 2 weeks holiday in NZ and yet it was one of the most expensive. Not worth it and I wouldn’t be coming back.
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