Fletcher Wellness-Hotel Kamperduinen

The food was good room was good. All good. Two bad points. We were paying 365 euros for one night but were not allowed to use the pool unless we paid 40 euros for the spa. This is not good. We were told we could use the next door pool bye the reception staff, but when we went to the hotel pool next door they said that there was no such agreement! That is a poor deal. We wasted 1 hour trying to get this sorted for our children. The second problem: Previous customers I dropped the cigarette butts on the floor in the room patio. These would’ve been difficult for the cleaners to see as they were dropped in between the stones. However there were many cigarette butts and it looks rather dirty. Given that I have the customer has paid so much for the room, I would’ve expected that the party over the bin cleaner than that. Gives a bad impression to have dirty you cigarette butts on the floor outside