Van der Valk Hotel Eindhoven

Rooms really do need a deep clean. Mold above the shower. Limescale build up in the toilet and shower heads. Bed had a big sharp piece of wood underneath. Windows were dirty. Stains around the room and wallpaper was ripped in places. On a positive note, common areas were excellent clean and looked great. The bar was brilliant and the pool/ gym far exceeded our expectations! Staff were very helpful and polite at every turn including the cleaning staff, security, reception and bar staff. We felt welcomed and helped whenever we spoke to somebody. Location is a bit far out from the centre for tourists but it’s not that bad with the great bus system. Better signage on the way in to point you to the reception would be helpful as the concierge entrance looks like the main entrance. Our last night there was a lot of loud children from the sports centre in the hotel drinking and smoking everywhere which was a little intimidating for a young family so perhaps extra security would have been good on a night like that as they were up all night causing disturbance. Overall we enjoyed our stay very much!

We stayed as a family for football. We loved the hotel, however was disappointed with the beds as they were not double so uncomfortable. Also the little shop was brilliant but service was very slow at times. Also when we checked out the receptionist charged us again even though we told her we had paid in full.