Mercure Mandalay Hill Resort

I have been to nearly 40 countries and I must say this is the best hotel I've stayed in so far. Before getting into the hotel there was already security checking underneath the vehicle for safety. We spent three nights there and tried every amenity that the hotel had, and nothing was a disappointment! The spa was excellent. The buffet restaurant was also good. I need to especially thank the front office manager - Yin Wai Wai Lwin. She was extremely professional and attentive. My uncle had a severe allergy and she took care of him by contacting a doctor and arranged transportation. She also checked back with him at the end of our stay to make sure he felt better. If I need to say something bad about this hotel, I would say there was something wrong about their AC. It seemed like there was something wrong with their thermostat. My family and I had the AC on at 30 celcius and the rooms felt like refrigerators. The gym could also be a little better by updating their types of equipment to add a squat rack and bicycle. Other than that, this hotel definitely deserves its five star rating!