Dar Bensouda

The hotel is perfect for anyone who wants to experience staying in a beautiful old Fes riad. The location from the nearest parking is at least 15mins walk via the labyrinth of alleyways. It is not the easiest walking journey without some helps finding it. We got conned by the porter who claimed to be from the hotel and wanted 50dh from us upon arriving at the front door. To get in and out of the riad is also a bit scary as the teenagers loitering on the streets just wanted to misguide us and make money from us. Perhaps this kind of experience applies to the whole medina of Fes. The experience going back to the hotel at night is unpleasant as we certainly do not feel safe even I was with my husband. NOT suitable for female travellers. Sadly the neighbourhood is rather not friendly (compare to Marrakech medina which is very safe). The hotel has a beautiful and big terrace which is superb for sunset. The staff are friendly and chatty. I think the hotel service could definitely improved by providing advance guidance for guests who are new to the medina of Fes, to guarantee a safe arrival, to enhance the overall experience before even stepping in to the riad. The staff could give better advice to hotel guest on how to deal with the hassle from the kids on the streets and make guests understand it is fine to walk back after certain time at night, or how to seek help if something do happen to them on the street 10meters from the front door.