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Maati
24 Jun 2024 - 26 Jun 2024
reviewed on expedia
3 out of 5 stars
It's definitely far from a 5 star Moroccan rating, it doesn't even come close to that rating. The resort is big for the local standard, the rooms are pretty much two decades old, uncomfy beds, fridges not working, barely one and half towel for us and kids; we showed up on Monday -Wed after a major holiday (not recommended), we were told most restaurants were closed and only one option available when we arrived, their Tuesday night buffet was disaster, their breakfast was the only consistent good experience. The resort has unique amenities that we don't see often from horseback riding, Zipline, ATVs on the beach, surfclub and more, all of which were never mentioned at check-in along with absence of any welcome at arrival. The app which they recommended never worked and when we complained the response was very disappointing. We heard management was changing which may be the reason for the weak service and the bad value.
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Robert
17 Dec 2023 - 23 Dec 2023
reviewed on expedia
5 out of 5 stars
Nice week away pre christmas. Hotel very quiet, pools too cold to swim as not heated so guess most people stay away. Outside temp was 16-18 degrees. Just played golf most days, course was very good, really enjoyed it and hardly anyone on it either . A la carte restaurants were excellent, buffet breakfast was fine. Buffet evening meal was average. Lots of activities for kids. All the staff were very pleasant and professional. Aicha was our maid and she was excellent, very thorough. Overall had a really nice time, would happily go again, hard to fault.
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Jürgen
13 Aug 2023 - 19 Aug 2023
reviewed on expedia
4 out of 5 stars
This Resort is absolutely perfect for a family vacation. It has so much to do for kids and adults and it is even though fully booked not crowded due to its size. Buddha Bar at the beach is lovely. Only one recommendation for improvement: The Sunbeds around the pool need to be renewd. On many of them you feel metal bars in your back.
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Nour-Eddine
2 Aug 2023 - 5 Aug 2023
reviewed on hcom
5 out of 5 stars
We had an excellent time at Mazagon. Everything was perfect. I was extremely impressed of how they take care of their guests. The service was the best as I ever seen. The beach was gorgeous and the whole place was magical. Very family friendly but also plenty of things to do for all kind of vacationers. Definitely will be back. Thanks for a great time and beautiful memories we create at your resort.
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Susan
5 Jul 2023 - 7 Jul 2023
reviewed on expedia
5 out of 5 stars
Large beautiful resort with many amenities and activities. The restaurants are very good, providing a wide variety of cuisine choices. The staff is absolutely top-notch! There’s a medical facility on site, which one is extremely helpful for our family.
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Sanaa
12 Jun 2023 - 13 Jun 2023
reviewed on expedia
5 out of 5 stars
This resort is excellent in all aspects . The best experience you can have especially if you have kids . The nicest and cleanest beach and pools are perfect.
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Susan
24 Jul 2022 - 27 Jul 2022
reviewed on expedia
1 out of 5 stars
Do not stay at this hotel. NOT worth it. We have been numerous time and won't stay again. Overly crowded and so many small children running around and noisy in lobby. Pool was not relaxing, too crowded. So many kids unattended in pool. Activities closed so early in summer. Restaurants too crowded and so many bees on restaurant terrace. Management has sunk to an all time low. We won't come again.
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Susan
27 Jul 2022 - 28 Jul 2022
reviewed on expedia
1 out of 5 stars
What a disappointment. I would give them ZERO stars. We have stayed at this resort several times. Will not stay there again. Poorly mismanaged. Signs prohibiting balls and scooters yet so many small children running noisily in the lobby, some kicking a ball around and one racing around on their scooter inside. Pool overly crowded, several small children in pool without parents. Activities and Buddah Bar all closed so early considering it was summer. Restaurant on first floor has so many bees while eating. Restaurants were too crowded and very noisy. It was really a disappointment. So many small and new resorts trying much harder. Mazagan was definitely not worth going to. We will not return.
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Abderrahmane
4 Jul 2022 - 5 Jul 2022
reviewed on orbitz
4 out of 5 stars
Great for families
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jabri
25 Jun 2022 - 26 Jun 2022
reviewed on hcom
5 out of 5 stars
Very nice hotel, the service was excellent, the room are spacious, many activities to spend you time , a lot of restaurants to choose from, the swimming pools are perfect for adults and kids. Was a perfect weekend for my little family.