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Hotel Santa María Mérida

2 1/2 star hotel
8.8/10 Excellent
(314 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Santa María Mérida is a family-oriented hotel located in the heart of Mérida. While it doesn't have an elevator, guests consistently praise the friendly and helpful staff. The hotel is described as clean and nicely decorated, though the pool may be smaller than pictured and can get crowded. The hotel's central location makes it convenient for exploring the city.

Guest highlights

The exceptionally friendly and helpful staff who make guests feel welcome.
The hotel's cleanliness and attractive decor.

About the hotel

An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.

Nearby attractions

Hotel Santa María Mérida is located in Mérida Centro, a neighborhood in Mérida, and is near theme parks. Municipal Palace of Merida and Jose Peon Contreras Theater are local landmarks, and the area's natural beauty can be seen at Dzibilchantun National Park and Remate de Paseo Montejo. Zoological Park of Centenario and Animaya Zoological Park are also worth visiting.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Outdoor pool

More

Smoke-free property

Nearest Airport

Airplane
Manuel Crescencio Rejon International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Santa María Mérida
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Santa María Mérida

Latest reviews (4)

M

Maria

9 Aug 2022 - 15 Aug 2022
reviewed on expedia

5 out of 5 stars

I lived this hotel, it was located in downtown, very clean and family oriented. The staff was very professional and friendly. The rooms and facilities were clean and well maintained. I highly recommend it.
V

VICTOR

10 Aug 2022 - 15 Aug 2022
reviewed on expedia

4 out of 5 stars

Its a beautiful hotel, very niecly decorated. Pool a lot smaller than in the photo and tends to be very full most of the day. For a family its great but for adults maybe not the best option. All staff and cleaning staff were great. Felt very safe. Maybe a little too noisy due to children
H

Hector

10 May 2022 - 17 May 2022
reviewed on orbitz

5 out of 5 stars

What I liked the most was the people who work there, very friendly and professional and very helpful, they make you feel like part of the family, thanks Elsy, Ana, Vero, Tere, Wendy and Mr. Wylie. Thank you so much.
A

13 Jun 2022 - 15 Jun 2022
reviewed on hcom

5 out of 5 stars

It was pleasant place to stay. The only thing is that the hotel doesn't have elevator. I was in the 4th floor so my family and the lobby person carried all are belongings to the 4th floor.
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