Hotel Playa Caracol

The beach access of this hotel is perfect. It’s very close to multiple restaurants and stores. Perfect for a family trip.

Double beds are very small for a couple and my feet hung way off the edge of the bed (I'm 6'). Bathtub is hard to get in and out of because of stationary glass window that comes half way across where the shower curtain should be. Elevator is extremely dark. They only give one room key, even when another is requested. I was there for a nearby convention and my family was staying at the hotel while I was at meetings. Most of the staff was friendly but they freaked out when we wanted to take our towels to the next beach over because we had friends staying there. The guard on duty looked like he wanted to handcuff my kids who were walking up the beach with the hotel towels. After an uncomfortable confrontation with the hotel staff and guard about the towels they made me sign a waiver that I was responsable for returning the towels. Really no point, since one is responsable for returning either the towel cards or towels either way. I'm not a person who likes confrontation and wasn't looking to break rules but the hotel staff was very unbending and unfriendly.