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Hotel & Spa Hacienda Panoaya

3 1/2 star hotel
8.8/10 Excellent
(92 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

An indoor pool, a restaurant, and a sauna are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and a children's pool are onsite.

Nearby attractions

Hotel & Spa Hacienda Panoaya is located in Amecameca. Travelers eager for a bit of culture can stop by Ayapango Municipal Theater, while those wishing to experience the area's natural beauty can explore Sacromonte National Park and Iztaccíhuatl-Popocatépetl National Park. Take an opportunity to explore the area for outdoor excitement like ziplining.

Popular amenities

Family friendly

Children's pool
Indoor pool
Playground

Wifi

Available in some public areas: free wifi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily
Free daily reception

Spa

Massage - swedish
Massage - hot stone

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Children's pool
Indoor pool
Playground
Sauna
Spa services

Outdoor

Garden
Picnic area

Conveniences

Front-desk safe

More

Romance packages available
Smoke-free property

Nearest Airport

Airplane
Benito Juarez International Airport
46 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel & Spa Hacienda Panoaya
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Hotel & Spa Hacienda Panoaya

Latest reviews (1)

K

Kerri

5 May 2023 - 6 May 2023
reviewed on expedia

3 out of 5 stars

Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
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